Protect Yourself From Tech Support Scams
July 29, 2020
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary
technical support services. You can help protect yourself from scammers by verifying that the contact is a
Microsoft Agent or
Microsoft Employee and that the phone number is an
Microsoft global customer service number.
Download drivers for HP Desktop 3050 for Windows 8
Original Title: HP Desktop 3050
I used the HP desktop 3050 with Windows Vista. Now I got windows 8 and tried to download the software to use it with windows 8. I was told I cant do it. I had to update. Is there anything I can do. Please help me.
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
In truth, Windows 8 does not support a direct upgrade from Windows Vista. This means you will have do a custom install, which means, any applications or drivers you currently have installed will have to be reinstalled. You might likely need updated drivers
for some hardware. Windows 8’s built in upgrade compatibility wizard should help you determine what is compatible and needs to be removed before proceeding with the upgrade. Migrating from Vista to Windows 8 will preserve your personal files and settings though.
Gather all important application discs and hardware driver discs you might need to be reinstalled.
Check the manufacturer and software developers website for updates available and to find out about the status of compatibility with Windows 8. It is possible that if the software is compatible with Windows Vista it will likely work with Windows 8 since
they share the same driver model.
If you are using software such as iTunes or Adobe programs, remember to deauthorize and deactivate them before running setup.
Backup your Data:
When making significant changes to your computer such as an upgrade, it is always recommended you backup your system prior to installing a new version of Windows. Windows Vista depending on the edition you are running includes some form of backup. If you
are running editions such as Windows Vista Business, Enterprise or Ultimate editions, you can use the built in Complete PC Backup of your Vista installation. This can be very handy in case your Windows 8 installation fails. For instructions about how to use
Complete PC Backup, see the following article here. Of course, you will need an external hard disk for this
If you are running editions such as Windows Vista Starter, Home Basic or Home Premium, the only backup option available the standard backup and restore which archives your Account folders with some settings. If you need an option similar to Complete PC Backup,
you will need a third party too.
Check out the following article by Microsoft MVP JW Stuart about how to backup a Windows installation here using Acronis True Image
Another solution you can use for backing up Windows Vista is Easeus To Do Backup, JW Stuart also has an article about it
Other steps you can use to ensure your data is safe before upgrading is creating a Windows Easy Transfer backup. Learn more
here This option is quite limited and should only be used if do not plan on returning to Windows Vista since Easy Transfer backups can only be restored in Windows 8 or Windows 7.
What you can do before attempting the upgrade?
You can do some pre-requisite tasks to ensure a smooth migration from Windows Vista to Windows 8. If you are using a name branded computer such as a Dell or HP, go to the manufacturers website for the model computer you are using and download the latest
available drivers for that computer. Store them on a disc or USB thumb drive. Important drivers you should try to obtain include Network and Video Drivers. Its possible that they might just have Windows Vista or Windows 7 drivers, those will work with Windows
Other things you can do:
Uninstall any security software before attempting to upgrade.
Disable any encryption software you might have installed such as BitLocker Drive Encryption, Folder Encryption.
Disable/uninstall disk utility software such as DVD/CD burning utilities or third party defragment programs such as Perfect Disk.
Make sure your computer is updated (devices and applications).
Disconnect any external devices before installing.
Check your hard disk for any errors:
- Click Start
- Type: CMD
- Right click CMD then click Run as administrator
At the Command Prompt, type: chkdsk /r /f
Exit the command prompt.
When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.
Another thing you can do is disable Start items:
Hit Enter on your keyboard
On the General tab, click Selective Startup.
Under Selective Startup, click to clear the Load Startup Items check box.
Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
When you are prompted, click Restart.
After the computer starts, check whether the problem is resolved.
Best, Andre Windows Insider MVP MVP-Windows and Devices for IT twitter/adacosta groovypost.com
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.