Canon MG6320 and Windows 8 issue.

I cannot get the printer drivers to load properly for my new Canon MG6320. I have downloaded the updated drivers from the Canon website with the same results.  Everything looks like it is loading fine until I plug the printer in and the system tried to connect to it, then I get a message that the printer could not be found.  I am using an HP Pavilion running Windows 8 64 bit OS.  Has anyone else seen this issue?  I am able to load the drivers and get the printer working just fine on a Windows 7 machine..
Answer
Answer

Hello Peter,

 

I would suggest you to perform the troubleshooting steps from the link “Fix printer problems” and check if this fixes the issue.

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Last updated March 24, 2018 Views 223 Applies to: