Bluetooth issues after upgrading to Windows 8.

Original title: Bluetooth problem

 

Unable to receive files on laptop via Bluetooth. I am using Dell Inspiron 5520 with Windows 8 pro activated, Bluetooth model is Dell wireless 1704 Bluetooth V4.0, phone is running on Android version 4.0.4. Problem is persisting since I upgraded to Windows 8 pro. Please help.

Hi nirajvictor_pandey,

 

Thank you for posting the question on Microsoft Community.

 

As per the description provided, it looks you are not able to recieve files on laptop using bluetooth.

I have a couple of steps that I believe should assist you with this issue.

 

Method 1:

 

Check whether the Bluetooth Support Service is started by following the below steps:

a. Press Windows symbol + R key on the leyboard simultaneously and type in Run, services.msc, hit Enter.

b. Right click on Bluetooth Support Service and click on Start or Restart.

 

Method 2:

 

Download and install the bluetooth driver for Windows 8 and check:

http://downloads.dell.com/FOLDER00949898M/4

 

For additional information, visit this link

http://en.community.dell.com/support-forums/laptop/w/laptop/4226.inspiron-5520-windows-8-64-bit.aspx

 

Hope this helps. If you have any more queries related to Windows feel free to post here at Microsoft Community.

Ravinath P
Forum Moderator - Multiple Forums

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Thank you Sir for your quick and kind reply.

I have already tried every alternate method that you have suggested, but still unable to resolve issue. Please help.

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Hi,

 

Thank you for keeping us posted.

 

We have a dedicated forum, for this issue. I would suggest you to post the thread in this forum for better assistance.

 

http://social.technet.microsoft.com/Forums/en/w8itprohardware/threads

 

For assistance with issues related to Windows feel free to post on Microsoft Community.

Ravinath P
Forum Moderator - Multiple Forums

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Hi 
I found the fixed solution of this problem. i have the same problem some times ago but now its fixed. its solution is that you can use lenove driver.

and i found the helpfull answer on : 


you can download that driver and install (no compatibility troubleshooting Issue )

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Question Info

Last updated March 24, 2018 Views 329 Applies to: