BH 503 not connecting to my win 8.. Plz help

i am having HP 430 laptop. My nokia wireless audio device is not being detected by the Bluetooth of the laptop.. plzz help
Answer
Answer

 

Hi Anshul,

 

I understand that your Nokia BH 503 Bluetooth headset is not getting detected by Windows 8 laptop HP 403. The reason behind this is the compatibility, as there is no information found regarding the product on Windows 8 compatibility center. Moreover, the HP 430 laptop does not have Windows 8 bluetooth drivers.

 

To check the compatibility report of BH 503 Bluetooth headset with Windows 8, refer this link:

http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductDetailsViewer?Name=Nokia%20BH-503%20Bluetooth%20Headset&vendor=Nokia&Locale=1033&BreadCrumbPath=BH%20503%20&Type=Hardware&tempOsid=win8

 

 

Method 1: Check and make sure Bluetooth Support Service is started:

 

Follow these steps and check if the Bluetooth Support Service is started.

 

a) Press Windows Key + R, type services.msc, hit Enter.

 

b) Right click on the service named-Bluetooth Support Service.

 

c) Check if it is started, if not click on Start.

 

 

 

For Reference:

 

Get your apps and devices working in Windows 8:

http://windows.microsoft.com/en-IN/windows-8/get-apps-devices-working

 

 

Refer the suggestions for the following:

 

Make sure Bluetooth enabled and other wireless devices are on and discoverable:

http://windows.microsoft.com/en-us/windows-8/why-isnt-windows-finding-device

 

 

Using Bluetooth Devices (Windows 8)

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03429630

 

 

 

If you still have issues, I would suggest you to post your question in Nokia support forums.

 

Stereo Bluetooth Headset BH-503:
http://www.nokia.com/us-en/support/product/stereo-bluetooth-headset-bh-503/

 

 

 

 

Hope it resolves the issue, if you still have any query or the issue persist, feel free to post.

 

Regards,

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Last updated March 24, 2018 Views 244 Applies to: