BH 503 not connecting to my win 8.. Plz help

i am having HP 430 laptop. My nokia wireless audio device is not being detected by the Bluetooth of the laptop.. plzz help


Hi Anshul,


I understand that your Nokia BH 503 Bluetooth headset is not getting detected by Windows 8 laptop HP 403. The reason behind this is the compatibility, as there is no information found regarding the product on Windows 8 compatibility center. Moreover, the HP 430 laptop does not have Windows 8 bluetooth drivers.


To check the compatibility report of BH 503 Bluetooth headset with Windows 8, refer this link:



Method 1: Check and make sure Bluetooth Support Service is started:


Follow these steps and check if the Bluetooth Support Service is started.


a) Press Windows Key + R, type services.msc, hit Enter.


b) Right click on the service named-Bluetooth Support Service.


c) Check if it is started, if not click on Start.




For Reference:


Get your apps and devices working in Windows 8:



Refer the suggestions for the following:


Make sure Bluetooth enabled and other wireless devices are on and discoverable:



Using Bluetooth Devices (Windows 8)




If you still have issues, I would suggest you to post your question in Nokia support forums.


Stereo Bluetooth Headset BH-503:





Hope it resolves the issue, if you still have any query or the issue persist, feel free to post.



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Question Info

Last updated March 24, 2018 Views 244 Applies to: