You can perform the following troubleshooting steps if you find the headset is compatible with Windows 8.
You may try running the Hardware and Device troubleshooter and check if it helps.
a.Press Windows Key +R, type Control Panel.
b. Type troubleshooting in the search bar, click on troubleshooting.
c.Click on Hardware and Sound, click on Hardware and Devices.
d.Follow the steps from the wizard to run the troubleshooter.
You can login to the manufacturer’s website and check if there are any updated drivers available for the headset. You can install the device in compatibility mode if the drivers for Windows 8 are not available.
You can follow the link given below to install the driver in compatibility mode.