after installing windows 8 my cd rom is not working.

after installing windows 8 my cd rom is not working. why this is happening
 

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Last updated July 25, 2018 Views 16,227 Applies to:
Answer
Answer
Most likely your drivers for the cd rom didn't install go into device manager from control panel/system and security check for any devices labeled other devices that may not have drivers installed. Most likely you will have to go to your manufacturers web site and find the driver for your specific model you should be able to download it and install from there.
Derek Smith

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Answer
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Hi,

Was this from a Upgrade to Windows 8 or did you wipe out the old OS and do a full
installation? Are there any error messages?

Check the Compatibility Center to see if the drive is compatible :

Windows Compatibility Center
http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/Home?Language=en-US

Check with the System Maker's Support, their on-line documentation and driver/firmware,
and ask in their forums (if any) about any known issues. If the drive, or computer is not
Windows 8 compatible there is not anything you can do without hardware replacements.

---------------

After the above :

If needed check this -

From the Desktop either use WINKEY + X - Run - type in RegEdit  
OR  put the cursor in the lower left corner of the Desktop - Right Click - Run - type in
RegEdit.

Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
\{4D36E965-E325-11CE-BFC1-08002BE10318} 

Right Click on the key in the Left Pane - Export it so you can reverse in case of a mistake.

Save as Remove-Filters.reg  (any name is ok with .reg as extension).

In the Right Pane look for any of these = UpperFilters - LowerFilters - UpperFilters.bak
- LowerFilters.bak 

If any exist Right Click on them - Delete
(There may not be any of those and if not this is not the fix.)


Close RegEdit

Reboot

If you do not need the .reg file you saved then you can delete it.

------------------------------------------------------------------------------------------

Check with the System Maker's Support, their on-line documentation,  and drivers. Check
for updates to the BIOS, low level chipset drivers, and the major on-board and separate
device drivers.

---------------

From the DeskTop - WINKEY + D while on the Start Screen to access the DeskTop :

WINKEY + X  OR  place the mouse in the lower left corner and Right Click - Command Prompt (ADMIN)

Enter the below (or COPY and PASTE ) :

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

 

REBOOT 
(from AtishayMSFT)

-------------------------------------------------------------------------------------

Use this - and you may need to use it again after trying the methods below.

What if a device isn't installed properly? (Run the Hardware and Devices troubleshooter)
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly

================================================

Do these to clear corruption and repair/replace damaged/missing system files.

From the DeskTop - WinKey + X - Command Prompt (Admin)

SFC /scannow
(space between C and / )

Then run run CheckDisk  - chkdsk /r  (the /r includes /f parameter checks)

WinKey + X - Command Prompt (Admin)

chkdsk /r
(space between k and / )

Or run CheckDisk from within Windows 8 :

Improve performance by optimizing your hard drive - see "To repair a drive"
http://windows.microsoft.com/en-US/windows-8/improve-performance-optimizing-hard-drive

--------------------------------

WinKey + X - Control Panel

Try this - Control Panel - Device Manager - CD/DVD - double click the device - Driver's
Tab - click Update Drivers (this will likely do nothing) - then RIGHT CLICK the drive -
UNINSTALL - REBOOT this will refresh the default driver stack

====================================================

If needed :

Try doing a "Refresh your PC without affecting your files" (or changing your personal
settings) or even a Restore.

Windows 8 includes special methods to Refresh (keep files and settings)  or a Reset
(new install removing all).

How to restore, refresh, or reset your PC
http://windows.microsoft.com/en-US/windows-8/restore-refresh-reset-pc

How to create a system image to refresh your Windows 8 PC
http://support.microsoft.com/kb/2748351

How to Refresh Windows 8
http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

How to Reset Windows 8
http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html

=====================================

More expert help with CD/DVD drive issues available here :

Forums - a lot of real expert help
http://club.myce.com/

CD/DVD units
http://club.myce.com/f61/

Hope this helps.


Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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