Q: 4 Port USB Hub not recognized - Windows 8

Just updated Toshiba Satellite C660 to Windows 8. 
4 Port USB 2.0 Hub worked in windows 7 but now is not recognized. 
USB devices all work but not through USB Hub.

Trouble shooting reported :- Windows has stopped this device because it has reported problems. (Code 43)

But unable to fix

Hi Mike,


Thank you for reaching out to the Microsoft Community!


Based on the description, it appears that you are getting an error message “Windows has stopped this device because it has reported problems. (Code 43)” while trying to connect 4 Port USB 2.0 Hub on Windows 8.


I will certainly assist you with this issue. Here are few troubleshooting steps you may try in order to fix the issue.


Method 1: Run the Hardware troubleshooter and check.


Follow the steps to run the troubleshooter:


a. Press Windows key + C on your keyboard to show the Charms bar, click on search.

b. Type Troubleshooting and click Troubleshooting under Settings.

c. Now type Hardware Troubleshooter in the search option.

d. Click on Hardware troubleshooter to run the troubleshooter.



Method 2: Download the latest USB drivers from the Manufacturer’s website.


You can install Windows 7 drivers in compatibility mode if there are no Windows 8 compatible drivers.


Follow these steps:


a) Press the ‘Windows + W’ key on the keyboard.

b) Type compatibility in the search box and then press enter.

c) Click “Run programs made for previous versions of Windows” option from the list appeared in the left side.

d) Select the drivers and install.


You may also try to install your motherboard's latest chipset drivers and update us with the results.



For more information, refer to the articles.


What if a device isn't installed properly?


For description of error codes in Device Manager



If the issue persists or you have further questions on Windows, please do not hesitate to let us know. It is our pleasure to be of assistance.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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Sorry this didn't help.

I have usb hub 2.0. My all devices is working properly except keyboard, why?? Can you tell me the solution to  work properly keyboard through hub?

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Sorry this didn't help.

Question Info

Views: 5,556 Last updated: March 27, 2018 Applies to: