Windows Store - Error code 0x80073cf6

I cannot install MS Mahjong, MS Minesweeper and MS solitaire collection from MS Store using Windows 8 PC. Getting error message "MS Mahjong cannot be installed error code 0x80073cf6". How do I resolve this?
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Answer
Answer

If you want to download apps from the Windows Store, you’ll need to use a Microsoft account.

 

Switch a local account to Microsoft Account.

 

a) Press “Windows + I” to open settings option.
b) Select Change Pc settings.
c) Select
User account.
d) On the right side, it will show your current account with a option that says “
Switch to a Microsoft account”.
e) Once you have setup your Microsoft account (this requires a Windows Live ID (Hotmail or MSN, Outlook.com). Enter the new email address and this will change the email address.


For more information on user account, refer to the articles.

Create a user account

http://windows.microsoft.com/en-IN/windows-8/create-user-account

 

Which user account is right for me?

http://windows.microsoft.com/en-IN/windows-8/which-user-account-for-me

http://windows.microsoft.com/en-IN/windows-8/microsoft-account#1TC=t1

 

If you have further questions, please do post your query in Microsoft Community. We will be glad to assist you.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

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Answer
Answer

Hi Brett,

 

Let’s place the computer in clean boot state and try to install the MS Mahjong, MS Minesweeper and MS solitaire collection.

 

To help troubleshoot error message, you can start Windows 8, Windows 7, or Windows Vista by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.

 

How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

 

http://support.microsoft.com/kb/929135

 

Note: To reset the computer to normal mode after troubleshooting, please follow “How to reset the computer to start as usual” from the above article.

 

For more information, refer to the links.

 

Why can't I find or install an app from the Windows Store?

 

What to do if you have problems with an app

 

Please update us with the results and we will be happy to assist you further.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator

2 people found this reply helpful

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Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Last updated March 13, 2021 Views 42,387 Applies to: