Need help with Microsoft Game Room

Hi Jacob,

Thank you for posting your question in the Microsoft Community.

I appreciate your efforts in getting the issue resolved. I will definitely help you.

From the issue description, it appears that you are unable to use Windows game room.

Please answer the following questions so that I could assist you further:

1. Which format are the game packs in?
2. Are you trying to use an Xbox or a PC?

Answer the above questions by clicking 'Reply'.

Hi Jacob,

I don't think BIK will help, it will need a custom Windows Game room client, maybe you will need to purchase the basic Windows game room CD which might contain the client software.

btw, BIK is a bink video file which can either be run by RAD video tools or Windows media player. But that being totally off-topic I do not recommend you to download any of these.

Good luck

Ashwin

Thanks for the reply Ashwin!

Are you saying that you cannot purchase or download the Game Room client through the Microsoft site? The page located at the following URL:

http://www.microsoft.com/games/en-gb/Games/Pages/gameroom.aspx

Seems to indicate that you can download it from the "Download Now" link on the left side of the page, but clicking that link only brings you to the Games for Windows client.

Thanks,

Jake

Ashwin,

And a follow-up question...if I cannot purchase this client from the Microsoft site, do you have any recommendations as to where can I buy it? Amazon does not sell it (or at least I could not find it)...

Thanks,

Jake

Hi Jacob,

It doesn't mean that you cannot download the client. If the download does not contain it, we cannot do anything but buy it. You will have to perform a proper search before you can find the client. This is because the game room software is old and a little rare.

Ashwin