Question

Q: Error installing DirectX11 This thread is locked from future replies

I just got a new computer (Lenovo y580) and I can't play any games because I keep getting this message when my computer goes to install DirectX: 

"An internal system error ocurred.
Please refer to DXError.log and DirectX.log in your Windows folder to
determine problem."

I definitely have the specs for this game (I'm trying to play Bioshock 1) btw. This is what I get in the DXError.log:




[03/23/13 12:47:41] module: dxupdate(May 31 2007), file: dxupdate.cpp, line: 5714, function: DirectXUpdateInstallPlugIn

Failed API: SetupIterateCabinet()
Error: (32) - The process cannot access the file because it is being used by another process.



Unable to iterate through C:\PROGRA~2\Steam\STEAMA~1\common\Bioshock\directx\Apr2005_d3dx9_25_x64.cab. The file may be damaged.

--------------------
[03/23/13 12:47:41] module: dsetup32(May 31 2007), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[03/23/13 12:47:41] module: dsetup32(May 31 2007), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

--------------------
[03/23/13 12:57:47] module: dxupdate(May 31 2007), file: dxupdate.cpp, line: 5714, function: DirectXUpdateInstallPlugIn

Failed API: SetupIterateCabinet()
Error: (32) - The process cannot access the file because it is being used by another process.



Unable to iterate through C:\PROGRA~2\Steam\STEAMA~1\common\Bioshock\directx\Apr2005_d3dx9_25_x64.cab. The file may be damaged.

--------------------
[03/23/13 12:57:47] module: dsetup32(May 31 2007), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[03/23/13 12:57:47] module: dsetup32(May 31 2007), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

--------------------
[03/23/13 13:11:42] module: dxupdate(May 31 2007), file: dxupdate.cpp, line: 5714, function: DirectXUpdateInstallPlugIn

Failed API: SetupIterateCabinet()
Error: (32) - The process cannot access the file because it is being used by another process.



Unable to iterate through C:\PROGRA~2\Steam\STEAMA~1\common\Bioshock\directx\Apr2005_d3dx9_25_x64.cab. The file may be damaged.

--------------------
[03/23/13 13:11:42] module: dsetup32(May 31 2007), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[03/23/13 13:11:42] module: dsetup32(May 31 2007), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.




I kinda understand what it means, but I have no idea how to fix it. The DirectX.log is a bit longer so I won't put it up here. Does anyone know how to fix this?

Answer

A:

Thanks. I ended up doing a clean boot and then installing directX and it finally worked. Got Bioshock and XCOM running on my computer.

Did this solve your problem?

Sorry this didn't help.



 
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Views: 1943 Last updated: February 10, 2018 Applies to: