Q: 1607 unable to install InstallShield scripting runtime

I'm using Windows 8, but my computer came with Windows 7. I upgraded by downloading Windows 8. I'm trying to install Zoo Tycoon 2: Ultimate Collection, but I keep getting the error listed in the title. I've tried searching for solutions, but everything is usually for Windows XP or Vista.



Thank you for a quick update on this issue.

As you said that you are using a disk to install the game, let’s check if the game is compatible with Windows 8.

It looks like Zoo Tycoon 2: Ultimate Collection is not compatible with Windows 8. You can refer to the link to check for its compatibility using Windows Compatibility center:
Moving forward, let’s try to install the game in Windows 7 compatibility mode.

You can refer to the link to install the game in Windows compatibility mode:

Run programs made for previous versions of Windows
Follow the section “Apply a compatibility mode

Hope it helps.

Please reply us with the status of this issue.

Feel free to contact us if you have any other Windows related issue and we would be happy to assist you.

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Views: 14,816 Last updated: June 8, 2018 Applies to: