Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run
the Microsoft Safety Scanner again. Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
Method 2:Also try Rebuilding the Icon Cache Database and check.
a. Close all folder windows that are currently open.
b. Launch Task Manager using the CTRL+SHIFT+ESC key sequence, or by running taskmgr.exe.
c. In the Details tab, click on the explorer.exe process and select End Process.
d. Click the End process button when asked for confirmation.
e. From the File menu of Task Manager, select New Task (Run…)
f. Type cmd.exe and click OK.
g. In the Command Prompt window, type the commands one by one and press ENTER after each command: CD/d %userprofile%\AppData\Local
DEL IconCache.db /a
h. In Task Manager, click File, select New Task (Run…)
i. Type EXPLORER.EXE, and click OK.
Method 3: If that does not help, I would suggest you to perform a system restore.
a) Press ‘Windows + R’ key to open
b) In the ‘Run’ type ‘rstrui’. Click ‘OK’ to bring the ‘System Restore’ interface.
c) Following the steps as mentioned in the interface to restore the computer to a previous point.
Note: When you perform System Restore to restore the computer to previous state, programs and updates you installed are removed.
Hope this information helps.
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