windows 8 mail app not sending on imap account

can receive emails, but new emails sit in outbox folder and message comes on screen email ........ unavailable

Hi Liza,


Thank you for choosing Windows and thanks for providing us an opportunity to assist you.


As per the description, you have issues with new mails.


This issue may happen due to some incorrect settings in the Mail App.


Perform steps from the link mentioned below and see if it helps.



Reply to us if you face any issues with Mail App  or any other Windows Issue, and we would be glad to assist you.


Have a nice day!


Hope this information helps.


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Question Info

Last updated March 24, 2018 Views 368 Applies to: