Windows 8 Mail App Contact Suggestions

Hi I have recently noticed an issue with the windows 8 mail app.


In the past when I went to type out a contacts name to email them, immediately I would receive a drop down window with suggestions from my contact list.

 

This no longer happens and I have to type out the contacts full email address, or I have to click the + next to the "To" box and pick the contact manually from the people app.

 

This does not happen on my surface RT, just on my Desktop with Windows 8 x64.

 

I have tried uninstalling and reinstalling the mail app. It does not fix the problem.

Answer
Answer

Hi Xaxxus,

 

Thank you for posting your query in Microsoft Community Forums!!

 

From the issue description I understand that you have issues with mail app on Windows 8 computer.

 

-Have you made any changes on the computer prior to the issue?

 

Let us now perform some troubleshooting steps. All the steps are to be performed systematically and in an order.

 

Method 1

Download and run the Modern UI App troubleshooter and check.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

 

Method 2

What to do if you have problems with an app

http://Windows.microsoft.com/en-US/Windows-8/what-troubleshoot-problems-app

 

Refer to the help article:

Mail: Frequently asked questions

http://Windows.microsoft.com/en-US/Windows-8/mail-faq

 

You also need to make sure that you update the settings in the app. This will help it sync with the Microsoft Account.

 

Hope it help.

Keep us posted if you face any issues related to Windows in future. We will be glad to help you.

Regards,
Anil

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Last updated March 24, 2018 Views 148 Applies to: