Window 8 Mail App - outbox issues

Using Windows 8 mail onto an exchange server Account..

Create a person with one single double quote in the Name portion of the email address  of  e.g. fred smith" *** Email address is removed for privacy ***

Send them an email, , click send , it exits and moves to Outbox, in outbox it has "no recipient".. this indicates parsing of address in APP is flawed at send point, should refuse to send.. once in Outbox, there is no Delete, move, nothing you can do that deletes that email.. ever

 

Account works, mail comes and goes

  • It is not visible in OWA
  • It is not in the Outbox on a 2010 outlook client
  • it is  just stuck

 

 

One presumes that once can uninstall the APP and re-install.. however..

 

the fix is - a delete button and a move button for mail selected in the Outbox, and as well better parsing of email addresses to foil this before it happens.

 

 

Jimbo1199 (not quite a dozen)

Hi Anibhat,

From your issue description, I understand that There was an email struck in Outbox and unable to delete. Please let me know if you are not facing this issue.

Before we start troubleshooting on the issue please provide us with the additional information by answering few questions mentioned below, this will help us to troubleshoot better.

1. Are you connected to domain?
2. Who is your email service provider?

I would suggest you to try the following steps:
Method 1: Please follow these steps if you have not tried it yet and see if this helps.

a. Open Mail App.

b. click on Outbox folder.

c. Click on the preferred email and then press delete on your keyboard.


Method 2:

a) Right-click on the Mail app and click on Uninstall.

b) Click on store and then install the Mail app.

Note: Mail, Messaging, People and calendar apps are together in Windows 8 Release Preview. If you uninstall any app it uninstalls all four apps it does same when you download and install them from store.

Hope this information is helpful and do let us know if you need further assistance with Windows in future. We will be glad to assist.

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Thank you for your answer however you did not read the original.

 

Jimbo

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Question Info


Last updated March 24, 2018 Views 260 Applies to: