People app update broke social updates

Since the update my People app is not showing social updates and notifications. This is on both my Win 8 machines. Have tried remove/reinstalled apps, removed the twitter account from my Microsoft account and readded.


Strangely the tile is showing Twitter and Facebook updates when the app is not open but social and what's new tell me to connect accounts. When I do they appear to go through the connection ok, message back says 'successful we are setting things up', but they never appear.


Have run the store app check utility which seems to complete OK. What next, would rather not refresh if can be avoided.


Thanks for your help. The above didn't solve it but did set me thinking. The install was done with my Anti-virus, ZoneAlarm, running. I tried these steps and it worked;


  1. Shut down ZoneAlarm (right click on desktop tray icon shutdown)
  2. Right click uninstall People App
  3. Reboot machine
  4. Shutdown ZoneAlarm (restarts on reboot)
  5. Install the People App from Windows Store
  6. Start the People App, all the accounts establish and begin syncing
  7. Close it and restart machine

Result is fully functioning People app with ZoneAlarm running


- Robin

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated March 24, 2018 Views 203 Applies to: