Connecting email to Windows 8 mail app

I have a Nokia Lumia phone running Windows 8 and a new Toshiba laptop running the same. I was able to add and can access my 'non live/hotmail/gmail' email on my phone. It was added to the account quickly and works well. However, I can't connect the same account to the mail app on the laptop. Any advice? 

Question Info

Last updated March 24, 2018 Views 87 Applies to:

First of all sign out of your email from all devices.

Secondly, open the Mail app.

It will ask you for your Microsoft account.

If you have one, sign in with it. If no such confirmation appears, sign out of the mail app and sign back in.


If you do not have a Microsoft account but want to access your email on Windows 8 either use the web browser or search for an app in the Windows Store.


If this does not solve the issue or you want further assistance, feel free to reply to this post


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