Windows 8 defaulting to desktop mode on startup

I recently purchased a new HP Envy 23 TouchSmart computer running Windows 8.  It immediately defaults to the old style desktop on startup and will not allow me to pin any of my websites to the Windows 8 Start Screen.  The instruction video says to open a browser window and right click then then pin the site, but on right click I get the old menu of options that does not include the option to pin to the Windows 8 Desktop.   I would rather have the Windows 8 startup screen and work with the apps on that screen and get rid of the old Windows 7 Desktop.  Any suggestions?
 

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Last updated March 24, 2018 Views 465 Applies to:
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Answer

You say you recently purchased a NEW HP Envy 23 TouchSmart.

And it doesn't work right.

 

I would be on the phone to HP customer support as they should instantly know you have a problem and what solution is needed,  as soon as you say it starts to the desktop.   

 

 Its under warrantee, use it !  HP has nice support from my past experiences.   Very nice !

~
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