Unable to change the image on the Lock Screen "'Lock Screen Error'', or set a User Account picture "Account Picture Error''. in Win 8 Pro

Original title: Unable to change the image on the Lock Screen, or set a User Account picture in Win 8 Pro

Despite purchasing and activating my copy of Win 8 Pro, I am unable to change the image on the Lock Screen, or set a User Account picture. What is the solution? I always get an error message - 'Lock Screen Error' and 'Account Picture Error'.

 

Thanks for any help and useful suggestions to solve this problem.

 

Question Info


Last updated May 8, 2019 Views 5,371 Applies to:
Answer
Answer

Method 1 : Using Group Policy Editor

  • Make sure you are logged on as administrator
  • Go to run by pressing Windows Logo Key + R
  • type gpedit.msc and press Enter
  • Navigate to:
  • Computer Configuration
  • Administrative Templates
  • Control Panel
  • Personalization

  • Now, Double click the second entry “Prevent changing lock screen image”
  • Select Disabled
  • Press OK
  • Now, Double click the very first entry “ Force specific default lock screen image”
  • Select Disabled
  • Press OK

 

If this method does not work :

Method 2 : Using Registry Editor

  • Press Windows Logo key + X
  • Click on Command Prompt (admin)
  • Press Yes or provide administrator password ( if required)
  • type regedit
  • navigate to HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/Explorer/Desktop/NameSpace
  • Locate the key : {B4FB3F98-C1EA-428d-A78A-D1F5659CBA93}
  • Double Click the Default value in the right pane and set the value to Other Users
  • Follow the screen shot below:

    • If for some reason the entry “ {B4FB3F98-C1EA-428d-A78A-D1F5659CBA93} is not present in NameSpace
    • Right Click on NameSpace
    • Click on Create
    • Click Key
    • Name the Key {B4FB3F98-C1EA-428d-A78A-D1F5659CBA93}
    • Now, follow the steps mentioned above to make sure the Value for Default is Other Users

    If this also does not solve your problem:

    Method 3 : System File Checker

    • Press Windows Logo Key + X
    • Click on Command Prompt (admin)
    • Type SFC /SCANNOW
  •  

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