Question

Q: System Restore Error 0x80070005

A call for help to all Win 7 wizards,

The Futuremark benchmark 3DMark Vantage includes two installations.  After the install, I found that Futuremark's registration hurdles were not worth my effort.  Instead of a simple uninstall I ran System Restore and picked the restore point created by the 3DMark Vantage installation [Restore Point 1].  Upon restart the System Restore message box stated, "System Restore did not complete successfully... system files and settings were not changed. System Restore could not access a file... probably because an anti-virus app is running... disable and retry... unspecified error... (0x80070005) try again and choose a different restore point..."

Next I uninstalled the two Futuremark installations without error.  Then I tried SR using the same restore point getting the same error message.  Then I tried SR using a convenient restore point from three days prior [Restore Point 2] but also got the same error message.

I do not use an anti-virus program.

Next I disabled Windows Defender and UAC, and restarted in safe mode.  I tried SR using Restore Point 1 but I still get the same error message.

It may be that System Restore was never run before today (2010-04-11) on this mid-December 2009 installation of 32-bit Win 7 HP Upgrade.  I will think on it.  I have used SR by necessity several times in XP on this same desktop [ASUS M2N32 SLI Deluxe] and once on my wife's Vista laptop.

My system and data partitions are backed up.  But I really do not want to re-install the operating system.  Win 7 HP Upgrade is an annoying installation.  Hopefully Microsoft has advanced past the tiresome fix all "re-install Windows" mantra.

Please can anyone show me the procedures to allow System Restore to change the registry and files?

 

Answer

A:

Hi asmrequired,

Do you have access to a Windows DVD?  If so, try performing System Restore from the System Recovery Options menu.  You may also run an SFC scan to repair/recovery any corrupted or missing system files.


Dena
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Views: 3,368 Last updated: June 15, 2018 Applies to: