WINDOWS UPDATE HANGS ON CHECKING FOR UPDATES

Hello there,

I'm using WIN7 64BIT. Trying to update windows but can't get over the "Checking for updates" stage.

Also unable to "stop" the windows update service.

Tried clean boot.

Tried all the different "fix it" tools...

adding log data.


Thanks!!

 

Question Info


Last updated December 24, 2017 Views 21,658 Applies to:
Answer
Answer

Hi,

 

I would suggest you to either contact your computer manufacturer or borrow Windows 7 installation disc with any of your friend or neighbour  to perform in-place upgrade of your operating system.

Note: Ensure that you back up all your data before you begin the installation.

Refer to the link to backup files on the larger drive before installing the operating system:

http://windows.microsoft.com/en-in/windows7/back-up-your-files

How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
http://support.microsoft.com/kb/2255099

Note Performing a repair installation will not damage files and applications that are currently installed on your computer.

 

Reply to the post with updated status of the issue to assist you further.

Thanks,
Yaqub Khan

3 people were helped by this reply

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