windows update error code 800736B3 (FOR WINDOWS 7)

I was trying to install the following windows updates:

- Update for Windows 7 for x64-based Systems (KB976098)

- Update for Windows 7 for x64-based Systems (KB974431)

- Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB978207)

- Security Update for Windows 7 for x64-based Systems (KB974571)

- Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB978506)

They all failed to install and each gave this error message:

Installation date: ‎1/‎28/‎2010 8:11 PM

Installation status: Failed

Error details: Code 800736B3


Please someone help me!







 

Question Info


Last updated May 9, 2019 Views 61,996 Applies to:
Answer
Answer
Hi Ben,

You may try the steps mentioned below.


Reset Windows Update Components.

Click the Fix Me for the reset to happen immediately.


Check out this link which talks about “How do I reset Windows Update components?”

http://support.microsoft.com/kb/KB971058

You may also try these steps below.

Open the Windows Update troubleshooter

If your computer is having problems finding and installing operating system updates, try using the Windows Update troubleshooter to fix the problem. It makes sure that your computer is connected to the Internet, and checks to see whether your network adapter and Windows Update services are running correctly.

Note
To make sure you have the most up-to-date troubleshooters from the Windows Online Troubleshooting Service, your computer should be connected to the Internet. For more information, see Troubleshooting in Windows.

Open the Windows Update troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under System and Security, click Fix problems with Windows Update.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer the following link for more information:

Open the Windows Update troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Follow the steps mentioned in this link later to install the updates:

Install Windows updates

http://windows.microsoft.com/en-us/windows7/Install-Windows-updates 

 

Regards,

Divya R – Microsoft Support.

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