Windows May 2015 Updates

Running Windows7 32Bit

When Installing the 17 Important Updates shown.....Update stuck at 2 of 17...waited 15 mins....

Powered off PC...it displayed Installing 2 of 27 Updates Do not turn Off PC...waited 20 mins.....PC just Showed Installing.....

Manually Powered Off PC.  Update History showed KB3023224 Installed successfully....but this Update still shows in the list of Updates needed to be installed List. Update KB3035490..showed Failed.

I ran the 2 MicroSoft FiXiT Windows Update utilities.....it showed several Components with a Green Check mark...but Showed the Red X ....

Windows Update error 0X80070057(2015-05-13-T-01_25_48P)

I followed the steps found in a Microsoft Article under HELP to shutdown Windows Update Service, delete Update Files in the C:\Windows Folder it showed to delete and then Re-Start Windows Update Service.

Still unable to run Update....it just shows Updating running 

Does Microsoft still provide free Support with Windows Update Issues?  if so, anyone know Number to call?   

 

Question Info


Last updated December 27, 2017 Views 2,395 Applies to:
May 4, 2018: I won't participate anymore in MC. Enough is enough.

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Hi,

Welcome to Microsoft community.

I appreciate your efforts in resolving the issue, as per the issue description I understand that you have an issue with Windows Updates with an error 0X80070057. This is often caused by missing registry keys or DLL files. In some cases, Windows update errors may be caused by a virus.

To assist you better I would like to know the details below.

  1. Did you make any changes to the computer prior to the issue?
  2. What is the make and model of the computer?

I would suggest you to perform the below methods and check if it helps.

Method 1:

I request you to run the Windows Update troubleshooter from the below link and check if it helps..

http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter

Method 2:

Let’s try resetting the Windows Update Components and check if it resolves the issue. Refer the below help article to do so.

https://support.microsoft.com/en-us/kb/971058

Registry disclaimer

To do so; important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ )

Method 3:

If the issue persists then I would request you to install the Windows Update in Clean Boot. To perform a Clean Boot refer the below Microsoft help article.

https://support.microsoft.com/en-us/kb/929135

Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

 

You may refer to the article to contact Microsoft Technical Support over Phone. Phone Numbers for Microsoft Technical Support: http://support.microsoft.com/kb/319726/en-us

Hope this information helps you. Is the issue persists reply to us with the results to assist you better.

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Thanks for replying.......

I ran the Windows Update Service Stop\delete files\Re-Start a 2nd time and all Updates Installed....

The steps I followed are outlined in the following Link:

http://windows.microsoft.com/en-us/windows/windows-update-error-80070003#1TC=windows-7

Following these steps....all Updates installed...I actually thought the the problem was with one of the following Updates:

Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Windows Vista and Windows Server 2008 x86 (KB3035490)

Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Windows Vista and Windows Server 2008 x86 (KB3023224)

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We several that came back after the installs but hung at the Stage 3 of 3 for the May Updates.  We let it site.  After a while we simply did a Ctrl Alt Del to login and the login screen appeared.  It is as if the UI didn't receive the completed exit code from the updates or didn't change over the UI.  Event viewer shows no errors or problems.
http://www.sccm-tools.com http://sms-hints-tricks.blogspot.com

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