update shows error code 80070103 trying to install driver for allin one printer

Trying to install driver for all in one printer Hp 3680

 

 

Question Info


Last updated December 21, 2017 Views 404 Applies to:
Answer
Answer

Hi DarrickHaynie,

 

Follow the suggestions listed below for a possible fix:

 

Method 1: We receive this error message when you are trying to update driver from Windows update and installing a driver that is already installed on your computer or a driver that has a lower compatibility rating than one you already have installed.

  

Here are the following articles for reference:

 

Windows Update error 80070103

 http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80070103

 

You receive error 0x80070103 when you use the Windows Update or Microsoft Update Web sites to install updates

http://support.microsoft.com/kb/952032

 

Method 2: I would recommend you to update the driver manually. Steps to update the driver manually

 

a.       Click Start, type devmgmt.msc and hit enter.

b.      On the “Device Manager” window, expand the item, right click on the sub item and then click “Update Driver”.

c.       Restart the computer once the driver is updated.

  

If this fails then try to reinstall the driver

 

a.       Click Start, type devmgmt.msc and press enter.

b.      Expand the driver and right click on the sub item and click uninstall.

c.       Restart the computer.

d.      Visit the manufacturer website to download the latest driver.

e.      Install the driver and restart the computer for the changes to take effect.

  

You may refer the following article for more information updating drivers:

 

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

 

Let us know if this helps.

 

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