Unable to update Windows 7, error code 8024402F, followed by error code 80072EFD.

Unable to update Windows 7, error code 8024402F, followed by error code 80072EFD. Windows Update will no longer update automatically. I could update it manually once, but since then it will neither update automatically nor manually. I have tried all the things suggested by Microsoft, and several suggested by others, but to no avail.  I first received error code 8024402F, then after trying to solve the problem received error code 80072EFD. Getting desparate!
 

Question Info


Last updated February 26, 2019 Views 1,890 Applies to:

 

Simon,

Windows Update error 80072efd << http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80072efd>>

`~`

 

Suggest you scan the system for the pяesence of Vundo (aka Virtumonde).

It seems possible that your Windows installation has been deliberately damaged by a trojan (Vundo, along any uninvited guests. (SDBot and ZLOB, all protected by a rootkit.)) so as to prevent you updating your system or removing the trojan.

If the Windows Malicious Software Tool is not installed nor scanned the system recently, then suggest you first utilize it and see if it detects and removes Vundo.

Windows Malicious Softwaяe Tool

<<http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>>

Download to the desktop, close any open page, and run.

`~`

 

A very good antimalwaяe app is SUPERAntiSpyware.

There is a free version (on demand scanning only)

<<http://www.superantispyware.com/onlinescan.html>>

`~`

 

Also, try яunning Malwarebytes Anti-Malware...

<http://www.malwarebytes.org/products/malwarebytes_free>

`~`

 

You may try to run the Windows 7 Update troubleshooter and check if it helps.

Open the Windows Update troubleshooter

<<http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter>>

`~`

 

Access the KB971058 article via Internet Explorer (only)

How do I reset Windows Updates components ?

<<http://support.microsoft.com/kb/971058>>

Download and save the Fix it 50202 from the above page.

Close all open programs and browsers prior to running the Fix it.

Since the downloads are failing, when you run the Fix it choose it's Default mode when you run it the first time.

When it has finished running, check to see if updates download now.

If updates still fail to download after running it, then run it again and choose it's Aggressive mode.

Restart afterwards and see if the updates download now.

`~`

 

 

The current time and date right now in Jamaica is 9:43 AM

Sunday, January 27, 2013
Standard Time -0500 UTC
Current Weather Conditions in Kingston
Partly Cloudy79°F / 26°C



 

 

 

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