the windows service pack 1 won't install?

I cant get it to download and I have restated my computer I have tried all I know how to get it to finish but it stays at 0% also when i start up my pc on the bottom it says downloding but when i open windows update it says its not an to click to start when i go to processes and end it. it just pops right back up but wont do anything

Question Info

Last updated December 3, 2019 Views 33,577 Applies to:

First of all make sure you install the prerequisite to installing SP1. You can get it from here...> How to increase your chances of installing Service Pack 1 successfully.

Then download SP1 manually from here...

For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe 537.8MB

For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe 903.2MB

Download, *save*, and install the Service Pack with no security software (antivirus/security suite) installed, disconnect from Internet, disable the fire-wall & close all non-essential process in the task manager.

When it is downloaded right click on the file and select Run As Administrator from the menu


Free unlimited installation and compatibility support is available for issues related to Windows 7 Service Packs. Availability of chat, phone or e-mail support differs depending on your geographic location. Some issues may require more advanced support for which there may be a charge:>

Troubleshoot problems installing a service pack for Windows 7


How to uninstall Windows 7 Service Pack 1>

04/13/1112:12:19 am

22 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.