the windows service pack 1 won't install?

I cant get it to download and I have restated my computer I have tried all I know how to get it to finish but it stays at 0% also when i start up my pc on the bottom it says downloding but when i open windows update it says its not an to click to start when i go to processes and end it. it just pops right back up but wont do anything
 

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Last updated December 3, 2019 Views 33,577 Applies to:
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Answer

First of all make sure you install the prerequisite to installing SP1. You can get it from here... http://www.pagestart.com/win7sp1steps021611.html> How to increase your chances of installing Service Pack 1 successfully.

Then download SP1 manually from here... http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe 537.8MB

For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe 903.2MB

Download, *save*, and install the Service Pack with no security software (antivirus/security suite) installed, disconnect from Internet, disable the fire-wall & close all non-essential process in the task manager.

When it is downloaded right click on the file and select Run As Administrator from the menu

 

Free unlimited installation and compatibility support is available for issues related to Windows 7 Service Packs. Availability of chat, phone or e-mail support differs depending on your geographic location. Some issues may require more advanced support for which there may be a charge: https://support.microsoft.com/oas/default.aspx?&gprid=14496&&st=1&wfxredirect=1&sd=gn>

Troubleshoot problems installing a service pack for Windows 7

<http://windows.microsoft.com/troubleshootwindows7sp1>

How to uninstall Windows 7 Service Pack 1

http://windows.microsoft.com/en-US/windows7/uninstall-sp1>

04/13/1112:12:19 am

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