Question
  • This thread is locked from future replies
Applies to
691293 views

"Preparing To Configure Windows. Please Do Not Turn Off Your Computer"

Monkeydodo3 asked on
Hi. I just got my new laptop yesterday with Windows 7 Home Premium. When I left for school this morning, I shut down my computer and saw that it had 22 Windows Updates to download. When I turned it back on this afternoon, it was stuck at a screen that said "Preparing To Configure Windows. Please Do Not Turn Off Your Computer." I decided to wait but it stayed the same for as long as I waited. Finally, I powered it off by holding on the power button, and just normally booted the system. Will there be any damage done to my new laptop? Is there any way I can prevent this update glitch from happening again? Thanks.
1358 people had this question

Abuse history


The answered status icon Answer
Michael_mscomputing replied on
Hi. I just got my new laptop yesterday with Windows 7 Home Premium. When I left for school this morning, I shut down my computer and saw that it had 22 Windows Updates to download. When I turned it back on this afternoon, it was stuck at a screen that said "Preparing To Configure Windows. Please Do Not Turn Off Your Computer." I decided to wait but it stayed the same for as long as I waited. Finally, I powered it off by holding on the power button, and just normally booted the system. Will there be any damage done to my new laptop? Is there any way I can prevent this update glitch from happening again? Thanks.


I just bought a Toshiba Laptop for a Client with windows 7 home,

As a favour for my clients I usually run windows update for them so they get it all working and are 100% confident that when they get it as up to date as possible,

I ran into the exact same problem as above, i read this thread and read all different reply's but none of them realy worked for me and i didnt have time to wait...

this is what worked for me:

1. Hold down the power button and switch of your machine
2. Restart your computer and just before windows boots hit the F8 button
3. Boot into safe mode
4. login (if nessecary)
5. Make sure that any virus scanners at this point are disabled before continuing
6. Click "Start" > "Accessories" > "System Restore"
7. Click "Next"
8. Pick an earlier restore point and then click next, (its best to pick the 1 just before you had problems)
9. Click next and follow the prompts and it will start a system restore
10. wait till your computer does this System Restore process
11. Regardless of whether the system restore process fails or passes it should now get you out being stuck at "Preparing To Configure Windows. Please Do Not Turn Off Your Computer."

Now...

12. login if required
13 Disable Virus Scanner before moving on
14. Run windows update
15. now it should run without any problems

16. if you do have problems and run into a loop Call your Computer Manufacturer or the company that you purchased it off and see if they can help you,

Thanks

Michael

298 people found this helpful

Abuse history


Most Helpful Reply
jc_Newzealand replied on

I had the same issue, and left it running for an hour or so.

The FIX: Hit Ctrl + Alt + Delete as you normally would and you should be able to log on- problem solved.

Cheers,

JC NZ

724 people found this helpful

Abuse history


progress