KB3038314 will not install, Error code is 80092004

Whatever I do, I cannot get this fix to work on a fresh Windows 7 64-bit install, I get this error :

I have re-booted, renamed the Software Distribution file & downloaded a stand-alone version of the fix from the MS Update Catalog, but when I run that I don't even get an error message, it just says it was not installed.

However, from inside IE, if I click on the Help / About option, I get told the version of IE11 I am running and it has this KB number in brackets. What does that mean?!? That it HAS been installed ? I don't see it in the list of installed Fixes. That it needs to be installed ? Well, that's what I am trying to do !!!

Any ideas / suggestions are very welcome :-)

Gary

 

Question Info

Last updated November 20, 2019 Views 37,656 Applies to:
Answer
Answer
 

Hi here is the fix for this issue ...

https://www.youtube.com/watch?v=bad43MLm21Q

Just uninstall the IE 11 and install update .... as shown in video. hope it will help ;)

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.