KB2656405 installation failed with Error Code 80070005

Running windows update today picked up numerous 'important' updates which I duly ticked & ran the update process.

1. I get the following error:

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2656405)

Installation date: ‎09/‎05/‎2012 12:55

Installation status: Failed

Error details: Code 80070005

2. I run Windows update again & KB2656405 shows as installed successfully.

3. In 'View Update History' KB2604121 is shown as successfully installed 4 times & KB2656405 is shown as successfully installed 3 times & failed install 3 times.

3. Run Windows update again and KB2656405 & KB2604121 are listed as '2 important updates are available'.

I run this process 4 times & keep on ending up where I started from.

Can anyone help?

thanks

 

 

Question Info


Last updated March 11, 2019 Views 2,886 Applies to:

 

 

80070005 is an Access Denied message.


The installed secuяity software (antivirus/security suite/3rd party firewall/popup/script/or cookie blocker) is preventing the system from " Applicability evaluation for setup package "


Temporarily disable any third-party real-time system protections (e.g., anti-virus; anti-spyware; firewall)

What browser (exact version) you are using.

What anti-virus application or security suite is installed and is your subscription current?

Is a 3rd party firewall being used in place of the native Windows firewall ?

What other antimalware products are installed and running? .

You may try the steps from the knowledge base article provided and check.

Error: 0x80070005 when you try to install updates using Microsoft Update or Windows Update

<<http://support.microsoft.com/kb/968003>>

UTC/GMT is 13:44 on Wednesday, May 09, 2012                                

 

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Hi,

thanks for the prompt response.

I use internet explorer v9.0.8112.16421 - update version 9.0.6 (KB2675157) 

My o/s is Windows 7 Ultimate 64bit.

I'm not using any 3rd party anti-virus or anti-malware or firewall applications.  I use microsoft's Windows 7 in-built firewall & microsoft security essentials.

I'm the only user on this PC and so my user ID has administrator permissions.  There is a small home LAN with one other PC attached. 

My wife's PC is setup the same as mine but using the 32bit install of Windows 7 Ultimate.  All of the current crop of updates were successfully installed on my wife's PC.

I've run Microsoft Safety Scanner on my PC which completed successfully with no reports of any problematic software.

The only other change I tried was to remove my userID from the HomeUsers Group in case this was interfering with my Administrators rights .............  This made no difference whatsover to the windows update results - i.e. KB2656405 still failed to install.

Do I need to be a member of the HomeUsers Group?

Thanks

Martin

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Here is my game play:

 

Clean up the system (clearing out all the temp/tmp folders, and included all offline content, clearing the browser tif, delete cookies.

<<http://winhelp2002.mvps.org/delcache.htm>>


Do a disk cleanup. click the start button. in the search box, type disk cleanup, and then, in the list of results, click disk cleanup.

 Best and easier to use - ccleaner.

Download the basic (slim) version via

<<http://www.piriform.com/ccleaner/builds>>

The basic (slim) version does not contain the disgusted Toolbar

DO NOT USE ANY Advanced cleaning options. DO NOT TOUCH THE REGISTRY OR TOOLS. At least not for now.

Reboot

 

Search for each download and manually install the same.

e.g., <http://www.microsoft.com/download/en/search.aspx?q=KB2656405>

  <http://www.microsoft.com/download/en/search.aspx?q=KB2604121>

Save the update to a place on your hard drive you can find and then install the update from thəre.


Download, *save*, and install the KB2656405 with no

 security software (antivirus/security suite) installed,

 disconnect from Internet,

disable the fire-wall & close all non-essential process in the task manager (i.e., anything with an icon on the taskbar) (all of them, basically) from the system tray (lower right)..

I also recommend taking off USB keys or any external media as this takes place. (like USB drives, printers, scanners, etc.)


TIP: Save the download to your desktop, right-click on the saved file and select Run as Administrator.

 

FYI

If the updates ARE listed in Installed Updates, don't worry about what Update History says.

 

Please let us know if this did or didn't həlp to resolve your problem.

UTC/GMT is 23:04 on Wednesday, May 09, 2012                                

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Hi,

I've completed all your suggested steps and there is no change in that:

1. the updates are shown in the 'Installed Updates' list.

2. they still show up as 'Important Updates'

 

I've now used the right click option to hide them as I assume these updates have been successfully applied.

Is there anything else I should check or should I now just ignore it as an anomaly? 

 

Thanks

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If the updates ARE listed in Installəd Updates, don't worry about what Update History says.

UTC/GMT is 10:15 on Friday, May 11, 2012

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