Item Not Found After Windows Update

Win 7 Home Premium (x64), 4GB RAM

Every time I try to create rename or move a folder I get an - Item Not Found error message.  This item is no longer located in "C:\whatever the folder is".  Verify the folders location and try again., this is after  Win7(x64) updates.  Used system restore to go back before updates and everything worked fine.   Any suggestions? Reinstalling the updates, 8 in total, recreates the problem. 

When I click on the Try Again button everything goes through just fine.  

I right click to create a new folder,  then type in a name for the folder, then I press enter to complete and that is when the warning box comes up. I click on the Try Again button and it goes through as normal.  If I try to move a folder into another same problem.  Trying to rename a folder same results. Copying and deleting folders, the only two actions not affected.  And this only affects folders not other files like docs or programs.

I also like to point out that I already tried cleaning out the system using Ccleaner including the registry cleaner component and sfc /scannow, I scanned the memory and the hard drive


Question Info

Last updated May 1, 2019 Views 2,089 Applies to:



What are the names of the updates (along with KB numbers) that cause this issue?


Method 1:


Perform a clean boot and install the update one at a time and check for the issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7


Note: Once you have determined the issue by using the clean boot procedure, please follow step 7 in the article to set your computer back to normal startup.


Method 2:


Install the updates and once they are installed, check if you face the issue. If you do, delete the following registry entries.

Disclaimer: Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

Please backup the registry before proceeding.


Follow these steps.


a. Click on Start, in the search box type in regedit and hit enter.


b. Browse to the following registry entries and delete them.













c. Once you have deleted these entries, restart the computer and check for the issue.

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