Is windows update not compatible with IE9!?Unable to install IE9 (Code 80072EFD)

original title: Is windows update not compatible with IE9!?  (WIN7 32bit)

I realised about a week ago that my Windows Update hadn't successfully CHECKED for updates since 2 Nov and have since been searching for a resolution to get the last two weeks of updates.  I have run hours of virus/malware/security checks to no avail... and today I tried something else.

Today, I read to uninstall Internet Explorer 9 -- I've been using FireFox as my default the last few months (as IE9 became slow and cumbersome) so, I went into installed updates and deleted IE9 and HEY PRESTO! Windows Update started working again as soon as I rebooted my system. 

Naturally this introduced other dramas - Microsoft Outlook would no longer work as there was no IE version remaining (Win7 didn't have IE8 to fall back on) so I needed to reinstall it.  I guessed: Now I have 2 weeks of further Windows Updates, whatever the problem was should be fixed now, right?

It was a drama in itself getting IE9 to re-install... it kept failing.  Research informed me to enter safe mode to reinstall, which worked a treat....

Only now Windows Update is back to its same error: "encountered an error trying to contact the server.  Please try again later [Code 80072EFD]"

So, I'm back to square one with no Windows Update, unrequired IE9 (needed only for Outlook requirements); Firefox active and a potential security breach at any moment, although I have two virus/malware scanners running.

I really hope someone can help me either with a fix for Windows Update for Windows 7 Home Premium; or a way of installing IE8 or any other program that can give Outlook what it needs without blocking Windows Update.

 

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Last updated October 29, 2019 Views 10,829 Applies to:
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THANK YOU SO MUCH!!!

Now I have WU auto checking again!

I was offered 3 potential optoins

1) (yet another) virus scan - this time http://safety.live.com
2)
Disable firewalls or other Internet browser programs that can affect the Internet Connention
&
3)
Reset proxy (for LAN connection)

Feeling like I'd already exhausted 1 & 2 (and they would take more time) I skipped direct to Suggestion Three and found success.

In essence: Uncheck the "Auto Detect Proxy Settings" on the IE Connections Tab; but ALSO check the "Use A Proxy..." and access the advanced box - then delete any entries from there also.  Then UN-check that same option on your way out of the options menus.

There were also directions for Reseting the Proxy Cache using an elevated CMD prompt (with command = "netsh winhttp reset proxy" [without quotes]) - if this returns anything other than "Direct Access (no proxy)" then there's something other to investigate.

Hope this can help someone else in future - and thanks Imran and especially Jose for your attempts to assist - even though you didn't personally advise the solution you were part of the process that led me to a successful outcome, and I appreciate it.

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