How do I reset Windows Update components? I have received error 80073712 each time I tried.

 Going to RUN/CMD/net stop bits, I get a System error 5 and an Access is denied notice! This last, was to action the log obtained through CMD entering cat /dev/null>%windir%|WindowsUpdate.log

Using W.7 + SP1.
Windows 7 Home Premium Service Pack 1 (build 7601)

 

 
2.60 gigahertz Intel Pentium Dual-Core
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded

Does anyone have any advice on how to get the Windows Update programme running?
I have been away and it is 9 months out of date!

Thanks for any input!

Colin
 

Question Info


Last updated November 8, 2019 Views 23,367 Applies to:
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Answer

 

 

Colin,

You may try to run the Windows 7 Performance troubleshooter and check if it helps.

<<http://windows.microsoft.com/en-US/windows7/Open-the-Performance-troubleshooter>>

 

Open the System Maintenance troubleshooter

<<http://windows.microsoft.com/es-ES/windows7/Open-the-System-Maintenance-troubleshooter>>


Run the Windows 7 Update Troubleshooter.

<<http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter>>


Reboot

 

To resolve this issue, use the following methods in the order presented.

I.- Try CHKDSK/F command in order to repair file system issues.

<<http://www.w7forums.com/use-chkdsk-check-disk-t448.html>>



II.- The System Update Readiness Tool CheckSUR for Windows can correct some conditions that causə Windows Update error.

Depending on your Windows 7 architecture, download / install and run the System Update Readiness Tool -CheckSur <<http://support.microsoft.com/kb/947821>>



III.- Try executing SFC /SCANNOW command using these steps: to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

<<http://support.microsoft.com/kb/929833>>

 

Reboot, see if the return code appears again when you check for updates.

UTC/GMT is 16:24 on Tuesday, September 04, 2012

3 people were helped by this reply

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