ERROR_IO_DEVICE(0x8007045d) when installing Windows 7 SP1

I have tried to auto update Windows 7 several times and to no avail. I have now downloaded SP1 for Win 7 and i copied the file to the desktop. and still it gives me the same error. this netbook is brand new not even a month old and it also tells me my copy of windows is not genuine which isn't true this is factory installed bought from best buy WTF? please help I am pulling my hair out.
Answer
Answer
 

8007045d = "ERROR_IO_DEVICE - The request could not be performed because of an I/O device error."


possibly your hard disk is going bad. run a full chkdsk as follows:


open "My Computer".

right click drive C:, select "Properties".

click tab "Tools"

click "Check now"

check *both* check-boxes, and click start.


follow instructions to restart windows.


before Windows reloads, it will run a full chkdsk, which might take an hour or more. take note of any significant errors reported: if it says it has replaced bad clusters in files, those files might now be corrupt.


if there are very many errors, you shoud consider backing up your data files, reformatting, and installing a fresh version of windows.

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Last updated June 26, 2023 Views 6,657 Applies to: