error code 670 when installing update for windows silverlight

keep trying to install update and it keeps coming up with error code 670

 

Question Info


Last updated December 17, 2017 Views 528 Applies to:

Hi,

1. Are you able to install other updates?
2. What is the exact and complete error message?
3. Did you make any recent hardware or software changes on your computer prior to this issue?
4. What is the KB number of that update?

Step 1: Refer the below article which might helps you.
Troubleshoot problems with installing updates
http://windows.microsoft.com/en-us/windows7/Troubleshoot-problems-with-installing-updates

Step 2: You may also try downloading the update from the Microsoft Download center, using the update KB number, and install it.
Refer: http://www.microsoft.com/downloads/en/default.aspx

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kb number is KB2495644, I tried steps 1 and 2 above with no success.

thanks for your additional help on this persistent issue.

Keith

Keith W. Bayer

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