Protect Yourself From Tech Support Scams
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October 14, 2019
Protect Yourself From Tech Support Scams
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee
and that the phone number is an official Microsoft global customer service number.
1. Are you able to install other updates?
2. What is the exact and complete error message?
3. Did you make any recent hardware or software changes on your computer prior to this issue?
4. What is the KB number of that update?