Error Code: 0x8007010B (Can't install SP1)

I've tried all solutions suggested here and in every place mentioning this error (0x8007010B) I have found on the net but nothing has worked so far.

I would like to know whether you would be so kind to help me to resolve this problem by providing you with my Windowsupdate.log, as I would have to format my computer otherwise.

2011-02-25    19:07:00:563     424    10d0    AU    Getting featured update notifications.  fIncludeDismissed = true
2011-02-25    19:07:00:563     424    10d0    AU    No featured updates available.
2011-02-25    19:07:05:520    1668    11c0    Misc    ===========  Logging initialized (build: 7.3.7600.16385, tz: -0300)  ===========
2011-02-25    19:07:05:520    1668    11c0    Misc      = Process: C:\Windows\Explorer.EXE
2011-02-25    19:07:05:520    1668    11c0    Misc      = Module: C:\Windows\system32\wucltux.dll
2011-02-25    19:07:05:520    1668    11c0    WUApp    No EULA acceptance needed
2011-02-25    19:07:05:520     424    abc    AU    AU received approval from Ux for 1 updates
2011-02-25    19:07:05:520     424    abc    AU    AU setting pending client directive to 'Progress Ux'
2011-02-25    19:07:05:536    2924    954    CltUI    AU client got new directive = 'Interactive Progress', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0
2011-02-25    19:07:05:567     424    abc    AU    BeginInteractiveInstall invoked for Download
2011-02-25    19:07:05:567     424    abc    AU    Auto-approving update for download, updateId = {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}.102, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2011-02-25    19:07:05:567     424    abc    AU    Auto-approved 1 update(s) for download (for Ux)
2011-02-25    19:07:05:567     424    abc    AU    UpdateDownloadProperties: 0 download(s) are still in progress.
2011-02-25    19:07:05:567     424    abc    AU    #############
2011-02-25    19:07:05:567     424    abc    AU    ## START ##  AU: Download updates
2011-02-25    19:07:05:567     424    abc    AU    #########
2011-02-25    19:07:05:567     424    abc    AU      # Approved updates = 1
2011-02-25    19:07:05:582     424    abc    AU    AU initiated download, updateId = {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}.102, callId = {E81DA81F-573F-4FAD-A847-7CC903145D74}
2011-02-25    19:07:05:582     424    abc    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:05:582     424    abc    AU    Currently showing Progress UX client - so not launching any other client
2011-02-25    19:07:05:582     424    c8c    DnldMgr    *************
2011-02-25    19:07:05:582     424    c8c    DnldMgr    ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2011-02-25    19:07:05:582     424    c8c    DnldMgr    *********
2011-02-25    19:07:05:582     424    c8c    DnldMgr      * Call ID = {E81DA81F-573F-4FAD-A847-7CC903145D74}
2011-02-25    19:07:05:582     424    c8c    DnldMgr      * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}
2011-02-25    19:07:05:582     424    c8c    DnldMgr      * Updates to download = 1
2011-02-25    19:07:05:582     424    c8c    Agent      *   Title = Actualización para Windows 7 para sistemas basados en x64 (KB971033)
2011-02-25    19:07:05:582     424    c8c    Agent      *   UpdateId = {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}.102
2011-02-25    19:07:05:582     424    c8c    Agent      *     Bundles 1 updates:
2011-02-25    19:07:05:582     424    c8c    Agent      *       {06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7}.102
2011-02-25    19:07:05:582     424    abc    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:05:582     424    abc    AU      # Pending download calls = 1
2011-02-25    19:07:05:582     424    abc    AU    <<## SUBMITTED ## AU: Download updates
2011-02-25    19:07:05:582     424    c8c    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7}.102]  ***********
2011-02-25    19:07:05:582     424    c8c    DnldMgr      * Queueing update for download handler request generation.
2011-02-25    19:07:05:582     424    c8c    DnldMgr    Generating download request for update {06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7}.102
2011-02-25    19:07:05:598     424    10d0    AU    Getting featured update notifications.  fIncludeDismissed = true
2011-02-25    19:07:05:598     424    10d0    AU    No featured updates available.
2011-02-25    19:07:05:738     424    c8c    Handler    Generating request for CBS update 06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7 in sandbox C:\Windows\SoftwareDistribution\Download\696959e18d76ccfd298a7cb3006501cf
2011-02-25    19:07:05:738     424    c8c    Handler    Selecting self-contained because update does not have express payload.
2011-02-25    19:07:05:738     424    c8c    Handler    Selected payload type is ptSelfContained
2011-02-25    19:07:05:738     424    c8c    Handler    Detected download state is dsHavePackage
2011-02-25    19:07:05:738     424    c8c    Handler    Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0
2011-02-25    19:07:05:738     424    c8c    DnldMgr    ***********  DnldMgr: New download job [UpdateId = {06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7}.102]  ***********
2011-02-25    19:07:05:738     424    c8c    DnldMgr      * All files for update were already downloaded and are valid.
2011-02-25    19:07:05:754     424    c8c    Agent    *********
2011-02-25    19:07:05:754     424    c8c    Agent    **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
2011-02-25    19:07:05:754     424    c8c    Agent    *************
2011-02-25    19:07:05:754     424    e94    AU    >>##  RESUMED  ## AU: Download update [UpdateId = {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}, succeeded]
2011-02-25    19:07:05:754     424    e94    AU    #########
2011-02-25    19:07:05:754     424    e94    AU    ##  END  ##  AU: Download updates
2011-02-25    19:07:05:754     424    e94    AU    #############
2011-02-25    19:07:05:754     424    e94    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:05:754     424    e94    AU    Currently showing Progress UX client - so not launching any other client
2011-02-25    19:07:05:754     424    e94    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:05:770     424    abc    AU    Getting featured update notifications.  fIncludeDismissed = true
2011-02-25    19:07:05:770     424    abc    AU    No featured updates available.
2011-02-25    19:07:07:579     424    abc    AU    BeginInteractiveInstall invoked for Install
2011-02-25    19:07:07:579     424    abc    AU    Auto-approving update for install, updateId = {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}.102, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2011-02-25    19:07:07:579     424    abc    AU    Auto-approved 1 update(s) for install (for Ux), installType=1
2011-02-25    19:07:07:579     424    abc    AU    #############
2011-02-25    19:07:07:579     424    abc    AU    ## START ##  AU: Install updates
2011-02-25    19:07:07:579     424    abc    AU    #########
2011-02-25    19:07:07:579     424    abc    AU      # Initiating manual install
2011-02-25    19:07:07:579     424    abc    AU      # Approved updates = 1
2011-02-25    19:07:07:579     424    1084    Agent    *************
2011-02-25    19:07:07:579     424    abc    AU    <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {288831A4-D8D2-430A-82E5-4A07E1541DA5}]
2011-02-25    19:07:07:579     424    1084    Agent    ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
2011-02-25    19:07:07:579     424    1084    Agent    *********
2011-02-25    19:07:07:579     424    1084    Agent      * Updates to install = 1
2011-02-25    19:07:07:595     424    1084    Agent      *   Title = Actualización para Windows 7 para sistemas basados en x64 (KB971033)
2011-02-25    19:07:07:610     424    abc    AU    Getting featured update notifications.  fIncludeDismissed = true
2011-02-25    19:07:07:610     424    1084    Agent      *   UpdateId = {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}.102
2011-02-25    19:07:07:610     424    abc    AU    No featured updates available.
2011-02-25    19:07:07:610     424    1084    Agent      *     Bundles 1 updates:
2011-02-25    19:07:07:610     424    1084    Agent      *       {06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7}.102
2011-02-25    19:07:10:590     424    c8c    Report    REPORT EVENT: {BBFAECB4-B458-4EA7-ADFD-C8ADA2996B01}    2011-02-25 19:07:05:754-0300    1    189    102    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Content Install    Installation Ready: The following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this computer and Windows will prompt with further instructions:  - Actualización para Windows 7 para sistemas basados en x64 (KB971033)
2011-02-25    19:07:10:590     424    c8c    Report    CWERReporter finishing event handling. (00000000)
2011-02-25    19:07:14:708     424    1084    Handler    Attempting to create remote handler process as Genko-PC\Genko in session 1
2011-02-25    19:07:14:755     424    1084    DnldMgr    Preparing update for install, updateId = {06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7}.102.
2011-02-25    19:07:14:771    1508    13b0    Misc    ===========  Logging initialized (build: 7.3.7600.16385, tz: -0300)  ===========
2011-02-25    19:07:14:771    1508    13b0    Misc      = Process: C:\Windows\system32\wuauclt.exe
2011-02-25    19:07:14:771    1508    13b0    Misc      = Module: C:\Windows\system32\wuaueng.dll
2011-02-25    19:07:14:771    1508    13b0    Handler    :::::::::::::
2011-02-25    19:07:14:771    1508    13b0    Handler    :: START ::  Handler: CBS Install
2011-02-25    19:07:14:771    1508    13b0    Handler    :::::::::
2011-02-25    19:07:14:771    1508    13b0    Handler    Starting install of CBS update 06330BCE-D3D3-4364-B1EB-5A3D8A28D1B7
2011-02-25    19:07:14:771    1508    13b0    Handler    CBS package identity: Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395
2011-02-25    19:07:14:771    1508    13b0    Handler    Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\ff79a6829c7aa9c454d00d56480169d6\Windows6.1-KB971033-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\ff79a6829c7aa9c454d00d56480169d6\inst
2011-02-25    19:07:20:106    1508    1378    Handler    FATAL: CBS called Error with 0x8007010b,
2011-02-25    19:07:21:042    1508    13b0    Handler    FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8007010b
2011-02-25    19:07:21:042     424    e94    AU    >>##  RESUMED  ## AU: Installing update [UpdateId = {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}]
2011-02-25    19:07:21:042     424    e94    AU      # WARNING: Install failed, error = 0x8007010B / 0x8007010B
2011-02-25    19:07:21:042    1508    13b0    Handler    :::::::::
2011-02-25    19:07:21:042    1508    13b0    Handler    ::  END  ::  Handler: CBS Install
2011-02-25    19:07:21:042    1508    13b0    Handler    :::::::::::::
2011-02-25    19:07:21:136     424    1084    Agent    *********
2011-02-25    19:07:21:136     424    1084    Agent    **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
2011-02-25    19:07:21:136     424    e94    AU    Install call completed.
2011-02-25    19:07:21:136     424    1084    Agent    *************
2011-02-25    19:07:21:136     424    e94    AU      # WARNING: Install call completed, reboot required = No, error = 0x00000000
2011-02-25    19:07:21:136     424    e94    AU    #########
2011-02-25    19:07:21:136     424    e94    AU    ##  END  ##  AU: Installing updates [CallId = {288831A4-D8D2-430A-82E5-4A07E1541DA5}]
2011-02-25    19:07:21:136     424    e94    AU    #############
2011-02-25    19:07:21:136     424    e94    AU    Install complete for all calls, reboot NOT needed
2011-02-25    19:07:21:151     424    e94    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:21:182     424    12d4    AU    Getting featured update notifications.  fIncludeDismissed = true
2011-02-25    19:07:21:182     424    12d4    AU    No featured updates available.
2011-02-25    19:07:21:978     424    10d0    AU    No featured updates notifications to show
2011-02-25    19:07:21:978     424    10d0    AU    UpdateDownloadProperties: 0 download(s) are still in progress.
2011-02-25    19:07:21:978     424    10d0    AU    Triggering Offline detection (non-interactive)
2011-02-25    19:07:21:978     424    10d0    AU    AU setting pending client directive to 'Install Complete Ux'
2011-02-25    19:07:21:978     424    10d0    AU    Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x1
2011-02-25    19:07:21:978     424    10d0    AU    AU setting pending client directive to 'Download Approval'
2011-02-25    19:07:21:978     424    10d0    AU    Changing existing AU client directive from 'Install Complete Ux' to 'Download Approval', session id = 0x1
2011-02-25    19:07:22:228     424    10d0    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:22:243     424    1244    AU    #############
2011-02-25    19:07:22:243     424    1244    AU    ## START ##  AU: Search for updates
2011-02-25    19:07:22:243     424    1244    AU    #########
2011-02-25    19:07:22:243     424    1244    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {FB35D586-3656-41C4-93D7-E77BF52CB158}]
2011-02-25    19:07:22:243     424    c8c    Agent    *************
2011-02-25    19:07:22:243     424    c8c    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2011-02-25    19:07:22:243     424    c8c    Agent    *********
2011-02-25    19:07:22:243     424    c8c    Agent      * Online = No; Ignore download priority = No
2011-02-25    19:07:22:243     424    c8c    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2011-02-25    19:07:22:243     424    c8c    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2011-02-25    19:07:22:243     424    c8c    Agent      * Search Scope = {Machine}
2011-02-25    19:07:22:243    2924    954    CltUI    AU client got new directive = 'Download Approval', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {19320806-4280-48FC-8AC7-145B5895EA89}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {3248D728-8DA0-4F91-BF43-18DFA2B97044}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {614C3408-E80D-49DC-8F98-1F87C26C1F5D}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {0FD36D07-10F9-4A54-A090-286A3CF0B3F3}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {7EB58AEE-B7EF-4D8D-8AB8-2AB726665F58}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {59ABF204-F053-4D91-99C0-31981D7341BC}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {4B89A98F-79B2-4546-B9E9-33731BEA30C1}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {081CAB8E-FAF5-421B-BE7C-3E796837F1FF}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {8BDD72C0-1566-4399-9123-905898BA722D}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {33C1D18F-2C58-461D-B782-80EE0F70CCEA}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {16CE7C5E-19DB-4993-B3AB-60E4FF8E5996}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {04B7D017-3C6C-4677-A48E-958F7509A9B2}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {AE94673D-20D0-4F6C-9D7D-0017C412F271}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {7D25E0F6-7EA6-4EC8-9F02-0AAA88AD4949}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {37976360-39FA-4650-AECD-484990A10255}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {D85A2427-4ED9-4242-853C-594B3EE94A4F}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {25E69D9A-49A7-4ECA-BB57-5E69C3413BCE}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {9326166F-2541-4C08-BEF8-64D912D7A464}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {E733DDB0-3B68-4555-BF0A-70F8D4366C72}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {CC898252-E986-40DC-9A0D-80C36651B5C6}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {5336FE1C-0C9E-422C-A17C-8E5DCD25BC55}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {B6C88119-2EA3-49D1-97D6-A160E7A4FF4B}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {88229880-277B-4DFA-8CF5-A9576B88252E}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {75D1E974-7700-4C94-9A95-B181CAAF597F}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {D1228602-9B1A-4679-BE4F-B432403EA260}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {6FA2D567-5BF3-4112-BB6D-C4E724D4E328}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {66D3840D-76FD-4315-9B7A-C768039EF167}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {95422A2C-8BEB-413A-A6C0-CB8DFC75E4BE}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {2373D7AB-4643-4806-8BF7-E2379AA3CB79}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {2AA71947-2364-403F-8A27-E917DEF5F29C}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {1396C631-405A-4BE0-9EDC-EDA6AE5F94CD}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {C24FAAB7-5ACE-45CA-BEDB-EEBAB9CAF2B4}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {45F142CA-3CA4-4CC0-A9FA-F5AB8E0CC0F0}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {32C3134C-2923-413D-BE3B-F884E3A03A16}.100 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}.102 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Added update {9CAA0B4A-025E-4531-B969-AA268F32D86F}.101 to search result
2011-02-25    19:07:39:372     424    c8c    Agent      * Found 36 updates and 61 categories in search; evaluated appl. rules of 648 out of 1169 deployed entities
2011-02-25    19:07:39:372     424    c8c    Agent    *********
2011-02-25    19:07:39:372     424    c8c    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2011-02-25    19:07:39:372     424    c8c    Agent    *************
2011-02-25    19:07:39:388     424    c8c    Report    REPORT EVENT: {8D7E8D4D-BA20-459B-A056-8952B25D3206}    2011-02-25 19:07:21:042-0300    1    182    101    {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}    102    8007010b    AutomaticUpdates    Failure    Content Install    Installation Failure: Windows failed to install the following update with error 0x8007010b: Actualización para Windows 7 para sistemas basados en x64 (KB971033).
2011-02-25    19:07:39:388     424    e94    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {FB35D586-3656-41C4-93D7-E77BF52CB158}]
2011-02-25    19:07:39:388     424    e94    AU      # 36 updates detected
2011-02-25    19:07:39:388     424    e94    AU    #########
2011-02-25    19:07:39:388     424    e94    AU    ##  END  ##  AU: Search for updates [CallId = {FB35D586-3656-41C4-93D7-E77BF52CB158}]
2011-02-25    19:07:39:388     424    e94    AU    #############
2011-02-25    19:07:39:388     424    e94    AU    No featured updates notifications to show
2011-02-25    19:07:39:388     424    e94    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:39:388     424    e94    AU    Successfully wrote event for AU health state:0
2011-02-25    19:07:39:388     424    c8c    Report    CWERReporter::HandleEvents - WER report upload completed with status 0x8
2011-02-25    19:07:39:388     424    c8c    Report    WER Report sent: 7.3.7600.16385 0x8007010b 62C68477-0F45-46AA-8AF8-D0C189D6DD8E Install 101 Unmanaged
2011-02-25    19:07:39:388     424    c8c    Report    CWERReporter finishing event handling. (00000000)
2011-02-25    19:07:44:395     424    c8c    Report    CWERReporter finishing event handling. (00000000)
2011-02-25    20:49:09:900     424    ba8    Report    CWERReporter finishing event handling. (00000000)
2011-02-25    21:46:19:205     424    4f8    Report    CWERReporter finishing event handling.
 

Question Info


Last updated May 8, 2019 Views 6,343 Applies to:

Please answer all of the following diagnostic questions by number in your very next reply (no need to quote this post):

1. Did Win7 (64-bit) come preinstalled on the computer when you bought it, did you upgrade from Vista to Win7, or did you do a clean install of Win7?

2. What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

3. Has a(nother) Norton application or a McAfee application ever been installed on the computer?

4. Did a Norton free-trial or a McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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The most reliable and quickest way to install Windows 7 SP1 is to install manually

Try the SP1 Download:

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda


For 32-Bit Windows 7 download: windows6.1-KB976932-X86.exe 537.8MB

For 64-Bit Windows 7 download: windows6.1-KB976932-X64.exe 903.2MB


Download, *save*, and install the Service Pack with no security software (antivirus/security suite) installed, disconnect from Internet & close all non-essential process in the task manager.


Steps to take before installing Windows 7 Service Pack 1

How to increase your chances of installing Service Pack 1 successfully.

http://www.pagestart.com/win7sp1steps021611.html>


Free unlimited installation and compatibility support is available for issues related to Windows 7 Service Packs. Availability of chat, phone or e-mail support differs depending on your geographic location. Some issues may require more advanced support for which there may be a charge: https://support.microsoft.com/oas/default.aspx?&gprid=14496&&st=1&wfxredirect=1&sd=gn>


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1- i made a clean install of win7
2- i had 2, at the beggining avg, thinking it might bring trouble, i changed it for AVAST, in both cases with bad results
have no spyware soft at all
3- have no norton or mcafee app
4- no
thanks

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days ago  i downloaded the files suggested and try to install it even in safe mode
thanks

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Q: What anti-virus application or security suite is installed...?
A: i had 2, at the beggining avg, thinking it might bring trouble, i changed it for AVAST, in both cases with bad results


What "bad results?"

Is KB947821 listed in Installed Updates (not Update History)?

--
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Q: What anti-virus application or security suite is installed...?
A: i had 2, at the beggining avg, thinking it might bring trouble, i changed it for AVAST, in both cases with bad results


What "bad results?"

Is KB947821 listed in Installed Updates (not Update History)?


I have tried using one antivirus at a time (avg and AVAST), I have tried unistalling the antivirus and I have tried what you suggested here, System Update Readness, but nothing has worked so far.
Would it be useful if I sent you Windowsupdate log or cbs log or something else? What should I do? Thank you.

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beside i try with system update readness its no appear install

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GenkoBA,

Thank you for your post.  Try the steps below and let us know the results of each utility.

1. Depending on your Windows 7 architecture, download / install and run the System Update Readiness Tool - CheckSur You can download the tool from the links below in accordance with your system type.

Download the System Update Readiness Tool (64bit)

Download the System Update Readiness Tool (32bit)

2. Click Start type cmd (you should see the command prompt populate at the top) Right-click it and select Run as Administrator

Inside the prompt type sfc /scannow

*For more information regarding the System File Checker.

*If corruption is found, see How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.

3. Once the SFC is complete, Check your hard drive for errors.

4. Run the System Update Readiness Tool again. If the errors have been cleared, try installing Service Pack 1 again. If not, move to step 5.

5. Perform a Startup Repair, upon startup, try installing the Service Pack.


We look forward to hearing back from you.

Cheers

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after try to do everything u sugest i recieve the following .logs
/////////////////////////////////
win update
/////////////////////////////////
2011-03-14    22:18:26:521    3728    610    Handler      : Command line install completed. Return code = 0x00000000, Result = Succeeded, Reboot required = false
2011-03-14    22:18:26:521    3728    610    Handler    :::::::::
2011-03-14    22:18:26:521    3728    610    Handler    ::  END  ::  Handler: Command Line Install
2011-03-14    22:18:26:521    3728    610    Handler    :::::::::::::
2011-03-14    22:18:26:770     428    1284    Agent    *********
2011-03-14    22:18:26:770     428    130c    AU    Triggering Offline detection (non-interactive)
2011-03-14    22:18:26:770     428    1284    Agent    **  END  **  Agent: Installing updates [CallerId = wusa]
2011-03-14    22:18:26:770    5068    f98    COMAPI    >>--  RESUMED  -- COMAPI: Install [ClientId = wusa]
2011-03-14    22:18:26:770     428    1284    Agent    *************
2011-03-14    22:18:26:770    5068    f98    COMAPI      - Install call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2011-03-14    22:18:26:770     428    130c    AU    #############
2011-03-14    22:18:26:770     428    130c    AU    ## START ##  AU: Search for updates
2011-03-14    22:18:26:770     428    130c    AU    #########
2011-03-14    22:18:26:770    5068    f98    COMAPI      - Reboot required = No
2011-03-14    22:18:26:770    5068    f98    COMAPI    ---------
2011-03-14    22:18:26:770    5068    f98    COMAPI    --  END  --  COMAPI: Install [ClientId = wusa]
2011-03-14    22:18:26:770    5068    f98    COMAPI    -------------
2011-03-14    22:18:26:770     428    130c    AU    <<## SUBMITTED ## AU: Search for updates [CallId = {CB7E40F6-3324-4FE9-A613-67E1E09CC9B9}]
2011-03-14    22:18:26:770     428    370    Agent    *************
2011-03-14    22:18:26:770     428    370    Agent    ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2011-03-14    22:18:26:770     428    370    Agent    *********
2011-03-14    22:18:26:770     428    370    Agent      * Online = No; Ignore download priority = No
2011-03-14    22:18:26:770     428    370    Agent      * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2011-03-14    22:18:26:786     428    370    Agent      * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2011-03-14    22:18:26:786     428    370    Agent      * Search Scope = {Machine}
2011-03-14    22:18:31:357     428    370    Agent      * Added update {19320806-4280-48FC-8AC7-145B5895EA89}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {3248D728-8DA0-4F91-BF43-18DFA2B97044}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {614C3408-E80D-49DC-8F98-1F87C26C1F5D}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {0FD36D07-10F9-4A54-A090-286A3CF0B3F3}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {7EB58AEE-B7EF-4D8D-8AB8-2AB726665F58}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {59ABF204-F053-4D91-99C0-31981D7341BC}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {4B89A98F-79B2-4546-B9E9-33731BEA30C1}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {081CAB8E-FAF5-421B-BE7C-3E796837F1FF}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {8BDD72C0-1566-4399-9123-905898BA722D}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {33C1D18F-2C58-461D-B782-80EE0F70CCEA}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {16CE7C5E-19DB-4993-B3AB-60E4FF8E5996}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {04B7D017-3C6C-4677-A48E-958F7509A9B2}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {AE94673D-20D0-4F6C-9D7D-0017C412F271}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {7D25E0F6-7EA6-4EC8-9F02-0AAA88AD4949}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {37976360-39FA-4650-AECD-484990A10255}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {D85A2427-4ED9-4242-853C-594B3EE94A4F}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {25E69D9A-49A7-4ECA-BB57-5E69C3413BCE}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {9326166F-2541-4C08-BEF8-64D912D7A464}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {E733DDB0-3B68-4555-BF0A-70F8D4366C72}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {CC898252-E986-40DC-9A0D-80C36651B5C6}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {5336FE1C-0C9E-422C-A17C-8E5DCD25BC55}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {B6C88119-2EA3-49D1-97D6-A160E7A4FF4B}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {88229880-277B-4DFA-8CF5-A9576B88252E}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {75D1E974-7700-4C94-9A95-B181CAAF597F}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {D1228602-9B1A-4679-BE4F-B432403EA260}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {6FA2D567-5BF3-4112-BB6D-C4E724D4E328}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {66D3840D-76FD-4315-9B7A-C768039EF167}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {95422A2C-8BEB-413A-A6C0-CB8DFC75E4BE}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {2373D7AB-4643-4806-8BF7-E2379AA3CB79}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {2AA71947-2364-403F-8A27-E917DEF5F29C}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {1396C631-405A-4BE0-9EDC-EDA6AE5F94CD}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {C24FAAB7-5ACE-45CA-BEDB-EEBAB9CAF2B4}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {45F142CA-3CA4-4CC0-A9FA-F5AB8E0CC0F0}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {32C3134C-2923-413D-BE3B-F884E3A03A16}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {62C68477-0F45-46AA-8AF8-D0C189D6DD8E}.102 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {9CAA0B4A-025E-4531-B969-AA268F32D86F}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {8B1DC522-2CC7-4112-B367-C57C55A44AF9}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {328FC33A-2AF3-4712-BA6A-08A4990AD8DB}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {DE5632E1-41F2-459A-A3AA-082A998A5620}.104 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {CACF4226-C20D-4506-AA4E-C57CD002543B}.101 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {F4E634D9-6EBA-4C43-9B50-1BEE41DBF767}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {071ADFE6-D0AC-4600-A7B0-45D90C648BDD}.102 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Added update {04307530-FDAE-4AC9-8E3A-CF15166011ED}.100 to search result
2011-03-14    22:18:31:357     428    370    Agent      * Found 43 updates and 61 categories in search; evaluated appl. rules of 663 out of 1183 deployed entities
2011-03-14    22:18:31:357     428    370    Agent    *********
2011-03-14    22:18:31:357     428    370    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2011-03-14    22:18:31:357     428    370    Agent    *************
2011-03-14    22:18:31:357     428    f54    AU    >>##  RESUMED  ## AU: Search for updates [CallId = {CB7E40F6-3324-4FE9-A613-67E1E09CC9B9}]
2011-03-14    22:18:31:357     428    f54    AU      # 43 updates detected
2011-03-14    22:18:31:372     428    f54    AU    #########
2011-03-14    22:18:31:372     428    f54    AU    ##  END  ##  AU: Search for updates [CallId = {CB7E40F6-3324-4FE9-A613-67E1E09CC9B9}]
2011-03-14    22:18:31:372     428    f54    AU    #############
2011-03-14    22:18:31:372     428    f54    AU    No featured updates notifications to show
2011-03-14    22:18:31:372     428    f54    AU    Successfully wrote event for AU health state:0
2011-03-14    22:18:31:372     428    370    Report    REPORT EVENT: {BD667DE4-1A79-4FFB-8ED3-E8560108EC9B}    2011-03-14 22:18:26:661-0300    1    183    101    {FA8E4375-08B4-4C89-885F-095BCE862FEB}    501    0    wusa    Success    Content Install    Installation Successful: Windows successfully installed the following update: Revisión para Windows (KB947821)
2011-03-14    22:18:31:372     428    370    Report    CWERReporter finishing event handling. (00000000)
2011-03-14    22:18:31:372     428    f54    AU    Successfully wrote event for AU health state:0
2011-03-14    22:18:31:606    5068    13d8    COMAPI    -----------  COMAPI: IUpdateServiceManager::RemoveService  -----------
2011-03-14    22:18:31:606    5068    13d8    COMAPI      - ServiceId = {e5ce8ad2-b6fc-40d6-b1b4-de8aee010c8d}
2011-03-14    22:18:31:731    5068    13d8    COMAPI    IUpdateService removing volatile scan package service, serviceID = {E5CE8AD2-B6FC-40D6-B1B4-DE8AEE010C8D}
2011-03-14    22:18:31:731     428    744    Agent    WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
2011-03-14    22:18:31:778    5068    13d8    COMAPI    WARNING: ISusInternal::RemoveService failed, hr=80248014
2011-03-14    22:18:36:373     428    370    Report    CWERReporter finishing event handling. (00000000)
2011-03-14    22:21:24:000     428    130c    AU    AU setting next sqm report timeout to 2011-03-16 01:21:24

///////////////////////////////
CBS
//////////////////////////////
2011-03-14 23:32:53, Info                  CBS    Starting TrustedInstaller initialization.
2011-03-14 23:32:53, Info                  CBS    Loaded Servicing Stack v6.1.7601.17514 with

Core: C:\Windows\winsxs\amd64_microsoft-windows-

servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll
2011-03-14 23:32:54, Info                  CSI    00000001@2011/3/15:02:32:54.619 WcpInitialize

(wcp.dll version 0.0.0.6) called (stack @0x7feeedae94d @0x7feefc19839 @0x7feefbe34d3 @0xffe3e94c

@0xffe3d769 @0xffe3daff)
2011-03-14 23:32:54, Info                  CSI    00000002@2011/3/15:02:32:54.635 WcpInitialize

(wcp.dll version 0.0.0.6) called (stack @0x7feeedae94d @0x7feefc66806 @0x7feefc32a9c

@0x7feefbe35a9 @0xffe3e94c @0xffe3d769)
2011-03-14 23:32:54, Info                  CSI    00000003@2011/3/15:02:32:54.635 WcpInitialize

(wcp.dll version 0.0.0.6) called (stack @0x7feeedae94d @0x7fef3f68728 @0x7fef3f68856 @0xffe3e444

@0xffe3d7ae @0xffe3daff)
2011-03-14 23:32:54, Info                  CBS    Ending TrustedInstaller initialization.
2011-03-14 23:32:54, Info                  CBS    Starting the TrustedInstaller main loop.
2011-03-14 23:32:54, Info                  CBS    TrustedInstaller service starts successfully.
2011-03-14 23:32:54, Info                  CBS    SQM: Initializing online with Windows opt-in:

False
2011-03-14 23:32:54, Info                  CBS    SQM: Cleaning up report files older than 10

days.
2011-03-14 23:32:54, Info                  CBS    SQM: Requesting upload of all unsent reports.
2011-03-14 23:32:54, Info                  CBS    SQM: Failed to start upload with file pattern:

C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2011-03-14 23:32:54, Info                  CBS    SQM: Failed to start standard sample upload.

[HRESULT = 0x80004005 - E_FAIL]
2011-03-14 23:32:54, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern:

C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-03-14 23:32:54, Info                  CBS    SQM: Warning: Failed to upload all unsent

reports. [HRESULT = 0x80004005 - E_FAIL]
2011-03-14 23:32:54, Info                  CBS    No startup processing required,

TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2011-03-14 23:32:54, Info                  CBS    NonStart: Checking to ensure startup processing

was not required.
2011-03-14 23:32:54, Info                  CSI    00000004

IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress =

NULL, phase = 0, pdwDisposition = @0x197fa20
2011-03-14 23:32:54, Info                  CSI    00000005 Creating NT transaction (seq 1),

objectname [6]"(null)"
2011-03-14 23:32:54, Info                  CSI    00000006 Created NT transaction (seq 1) result

0x00000000, handle @0x204
2011-03-14 23:32:54, Info                  CSI    00000007@2011/3/15:02:32:54.650 CSI perf trace:
CSIPERF:TXCOMMIT;13682
2011-03-14 23:32:54, Info                  CBS    NonStart: Success, startup processing not

required as expected.
2011-03-14 23:32:54, Info                  CBS    Startup processing thread terminated normally
2011-03-14 23:32:54, Info                  CBS    Loading offline registry hive: SOFTWARE, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SOFTWARE' from path '\\?

\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Windows\System32\config\SOFTWARE'.
2011-03-14 23:32:54, Info                  CBS    Loading offline registry hive: SYSTEM, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SYSTEM' from path '\\?

\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Windows\System32\config\SYSTEM'.
2011-03-14 23:32:54, Info                  CBS    Loading offline registry hive: SECURITY, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SECURITY' from path '\\?

\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Windows\System32\config\SECURITY'.
2011-03-14 23:32:54, Info                  CBS    Loading offline registry hive: SAM, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SAM' from path '\\?

\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Windows\System32\config\SAM'.
2011-03-14 23:32:54, Info                  CBS    Loading offline registry hive: COMPONENTS, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/COMPONENTS' from path '\\?

\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Windows\System32\config\COMPONENTS'.
2011-03-14 23:32:54, Info                  CBS    Loading offline registry hive: DEFAULT, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/DEFAULT' from path '\\?

\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Windows\System32\config\DEFAULT'.
2011-03-14 23:32:54, Info                  CBS    Loading offline registry hive: ntuser.dat, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Users/default/ntuser.dat' from path '\\?\GLOBALROOT

\Device\HarddiskVolumeShadowCopy3\Users\default\ntuser.dat'.
2011-03-14 23:32:55, Info                  CBS    Loading offline registry hive: schema.dat, into

registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/system32/smi/store/Machine/schema.dat' from

path '\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\Windows\system32\smi\store\Machine

\schema.dat'.
2011-03-14 23:32:55, Info                  CBS    Offline image is: read-only
2011-03-14 23:32:55, Info                  CBS    Disabling manifest caching, because the image

is not writeable.
2011-03-14 23:32:55, Info                  CSI    00000008 CSI Store 1904032 (0x00000000001d0da0)

initialized
2011-03-14 23:32:55, Info                  CBS    Session: 4804_6813062 initialized by client

SPP.
2011-03-14 23:33:01, Info                  CBS    Archived backup log: C:\Windows\Logs\CBS

\CbsPersist_20110315023253.cab.
2011-03-14 23:33:07, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SOFTWARE
2011-03-14 23:33:07, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SYSTEM
2011-03-14 23:33:07, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SECURITY
2011-03-14 23:33:07, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/SAM
2011-03-14 23:33:07, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/COMPONENTS
2011-03-14 23:33:08, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/System32/config/DEFAULT
2011-03-14 23:33:08, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Users/default/ntuser.dat
2011-03-14 23:33:08, Info                  CBS    Unloading offline registry hive: {bf1a281b-

ad7b-4476-ac95-f47682990ce7}

GLOBALROOT/Device/HarddiskVolumeShadowCopy3/Windows/system32/smi/store/Machine/schema.dat
2011-03-14 23:43:08, Info                  CBS    Reboot mark refs incremented to: 1
2011-03-14 23:43:08, Info                  CBS    Scavenge: Starts
2011-03-14 23:43:08, Info                  CSI    00000009 CSI Store 1900640 (0x00000000001d0060)

initialized
2011-03-14 23:43:08, Info                  CSI    0000000a@2011/3/15:02:43:08.455 CSI Transaction

@0x1e7df0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags

00000002 and client id [10]"TI6.0_0:0/"

2011-03-14 23:43:08, Info                  CBS    Scavenge: Begin CSI Store
2011-03-14 23:43:08, Info                  CSI    0000000b Performing 1 operations; 1 are not

lock/unlock and follow:
  Scavenge (8): flags: 00000017
2011-03-14 23:43:08, Info                  CSI    0000000c Store coherency cookie matches last

scavenge cookie, skipping scavenge.
2011-03-14 23:43:08, Info                  CSI    0000000d ICSITransaction::Commit calling

IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7
2011-03-14 23:43:08, Info                  CSI    0000000e Creating NT transaction (seq 2),

objectname [6]"(null)"
2011-03-14 23:43:08, Info                  CSI    0000000f Created NT transaction (seq 2) result

0x00000000, handle @0x240
2011-03-14 23:43:09, Info                  CSI    00000010@2011/3/15:02:43:09.01 CSI perf trace:
CSIPERF:TXCOMMIT;274067
2011-03-14 23:43:09, Info                  CBS    Scavenge: Completed, disposition: 0X1
2011-03-14 23:43:09, Info                  CSI    00000011@2011/3/15:02:43:09.01 CSI Transaction

@0x1e7df0 destroyed
2011-03-14 23:43:09, Info                  CBS    Reboot mark refs: 0
2011-03-14 23:43:09, Info                  CBS    Idle processing thread terminated normally
2011-03-14 23:43:09, Info                  CBS 

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