Windows 7 Visual C++ runtime error on startup

After upgrading a Toshiba Satellite L355D-S7901 laptop from Windows Vista (ugh!) to Windows 7 I get multiple iterations of Visual C++ runtime error messages before I get to the sign-in screen.  No specific program or program path is listed in the error window.

 

I have uninstalled everything related to the ATI catalyst software and drivers and I have tried to start with all startup options disabled.  The errors persist despite these steps taken.

 
Question Info

Last updated June 24, 2018 Views 29,835 Applies to:
Answer

Hello CatManDEW63,

I suggest you try to run the System File checker and see if it finds any corrupt system files.

Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type:
sfc /scannow

This will check for any integrity violations and fix any corrupted operating system files.

Restart your system

Now run chkdsk:
1. Disable any security software before attempting to upgrade or do a clean install.
2. Make sure your computer is updated (devices and applications)
3. Disconnect any external devices before installing.
4. Check your hard disk for any errors:
Click Start
Type: CMD, from the results, right click CMD
Click 'Run as Administrator'
At the Command Prompt, type: chkdsk /r /f
When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

Please reply back and let us know if this helps.'

Sincerely,


Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think

1 person was helped by this reply

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