Windows 7 explorer.exe error

Hi All,

I face some serious porblem in My system there is a explorer.exe , when I open Desktop Icon like My computer etc. then msg show

"WINDOWS EXPLORER HAS STOP WORKING"

--> CHECK ONLINE SOLUTION AND RESTART PROGRAM

--> RESTART THE PROGRAM

and

<!-- /* Font Definitions */ @font-face {font-family:"Cambria Math"; panose-1:0 0 0 0 0 0 0 0 0 0; mso-font-charset:1; mso-generic-font-family:roman; mso-font-format:other; mso-font-pitch:variable; mso-font-signature:0 0 0 0 0 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520092929 1073786111 9 0 415 0;} @font-face {font-family:"Segoe UI"; panose-1:2 11 5 2 4 2 4 2 2 3; mso-font-charset:0; mso-generic-font-family:swiss; mso-font-pitch:variable; mso-font-signature:-520084737 -1073683329 41 0 479 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:""; margin-top:0in; margin-right:0in; margin-bottom:10.0pt; margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} .MsoPapDefault {mso-style-type:export-only; margin-bottom:10.0pt; line-height:115%;} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} -->

Problem signature:

 Problem Event Name:                       APPCRASH

 Application Name:                            explorer.exe

 Application Version:                          6.1.7600.16450

 Application Timestamp:                    4aeba271

 Fault Module Name:                         KERNELBASE.dll

 Fault Module Version:                       6.1.7600.16385

 Fault Module Timestamp:                 4a5bdaae

 Exception Code:                                 c0000005

 Exception Offset:                               0000aae8

 OS Version:                                         6.1.7600.2.0.0.256.48

 Locale ID:                                            1033

 Additional Information 1:                 0a9e

 Additional Information 2:                 0a9e372d3b4ad19135b953a78882e789

 Additional Information 3:                 0a9e

 Additional Information 4:  0a9e372d3b4ad19135b953a78882e789

I did lot of trouble shooting but same problem ...So please help me ...

Answer
Answer
Hi,

This is mostly caused by a incompatible Shell Extension.

please download this reg file from my SkyDrive:

http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer.reg

and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!

When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Shell extension is the cause.

André

[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx
[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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Question Info


Last updated March 28, 2019 Views 1,556 Applies to: