• July 17, 2017
    Announcement: New site design for Microsoft Community

    In July, Microsoft will roll out the first of ongoing site improvements aimed to modernize Microsoft Community and help customers get the most out of their community experience.

    • During the roll out period, you may see the old or new site design depending on your location

    • We expect the roll out to finish by 31 July

    Note: Past private message conversations will not move to the new site design. Please save any private messages you would like to keep.

     Learn more about the upcoming site improvements in this thread.

    Thank you for being part of Microsoft Community!

 
Question
4750 views

Why can't I download a software to my PC?

Juan_Maganda asked on
Why cant I download a sowftware in my PC

60 people had this question

Abuse history


Most Helpful Reply
Anannya Podder replied on
Hi,
 
 
1. Which software are you referring to? Is the issue specific to a particular software?
2. From where or from which website are you trying to download the software?
3. Are you using Internet Explorer as a web browser?
4. Was it working fine earlier?
5. Do you recall any changes made to the computer prior to the issue?
6. What exactly happens when you try to download the software? Do you receive any error message?
7. What is the make and model of the computer?
 
 
 
To download software for your computer you may always visit the computer manufacture's website.
 
 
Reply with more information on the issue so that we can assist you better!
18 people found this helpful

Abuse history


progress