Unable to run 123copydvd Platinum

Original Title: 123copydvd paltinun

hi I'm having trouble with a software that i bouht from a major retailer for 2 month's work not to well like all the features that they wrote on the box "it will do this and that" in reality i could only used 2 of the many features that the box stated it ! then the updates came ... i updated couple and it continue working but the third update was the big deal it updated well or so it look it was becouse i was able to use another feature that before i could no used it only work for a couple days and then after i used the last time i close the window and shut....... when i try to run the software the next day it open but when i'm editing try to rip a dvd when i click on rip dvd i get a message that says'123DVD STOP WORKING WINDOWS IS CHECKING FOR A SOLUTION' and then windows close the program i contacted the sofware developer and they instructed me to unistall along with all the plug ins and microsoft 4.0 and microsoftvisualc++2010 and then reinstalling the software again wich i did but know is even worst it just don't open at all all i see is the icon in my screen but it won't open what  can i do to fix it?


Hi,

Follow the link to run the program in clean boot and check:

A clean boot helps eliminate software conflicts. Article below describes how to troubleshoot problems in Windows 7 by performing a clean boot. This article also describes how to start the Windows Installer service and how to reset the computer so that it starts as usual. To configure your computer to clean boot refer the following link.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.

If the program does not run in clean boot try to uninstall and reinstall the program and check, if the issue still persists I would recommend you to contact 123dvd support by clicking on the link http://www.123copydvd.com/support/index.php?/Tickets/Submit

For reference:

http://www.123copydvd.com/support/index.php?/Knowledgebase/Article/View/55/0/failed-attempts-to-analyze-or-rip-a-dvd

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Last updated August 13, 2020 Views 963 Applies to: