See system details below.
I am unable to print to any printer including "Send to OneNote". Printing a test page results in error 0x0000007e. Using Notepad reports "The handle is invalid".
The printer is an HP PSC 1600 All-in-One.
I removed and replace Windows Fax and Scan. I can scan a document so the printer and connection are functional.
The event log for for the PrintService reports the following error:
The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\W32X86\3\FXSUI.DLL, error code 0x7e.
This failure is not surprising since that file is not present in the subdirectory.
I tried copying that and the other FXS dlls into the subdirectory but that didn't work either.
I have recently installed the following updates using Windows Update:
Microsoft SQL Server 2005 Express Edition Service Pack 4 (KB2463332)
Windows 7 Service Pack 1 (KB976932)
I have tried two different printer troubleshooters but they do not find any error.
I have searched the Registry and there are several instances where FXSUI.DLL and the other FXS dlls are referenced.
Thanks for your help.
Here is the system information:
Host Name: *** Removed for security ***
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: *** Removed for security ***
Product ID: 00426-292-7190202-85465
Original Install Date: 1/15/2010, 5:14:09 PM
System Boot Time: 3/3/2011, 10:20:28 AM
System Manufacturer: Dell Inc.
System Model: Dell DXP061
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
: x64 Family 6 Model 15 Stepping 2 GenuineIntel ~1862 Mhz
BIOS Version: Dell Inc. 2.3.0 , 1/15/2007
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume3
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-07:00) Arizona
Total Physical Memory: 2,046 MB
Available Physical Memory: 1,056 MB
Virtual Memory: Max Size: 4,092 MB
Virtual Memory: Available: 2,790 MB
Virtual Memory: In Use: 1,302 MB
Page File Location(s): C:\pagefile.sys
Logon Server: \\*** Removed for security ***
Hotfix(s): 14 Hotfix(s) Installed.
Network Card(s): 2 NIC(s) Installed.
: 2Wire 802.11g USB Wireless LAN Card
Connection Name: Wireless Network Connection
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
: Intel(R) 82566DC Gigabit Network Connection
Connection Name: Local Area Connection
Status: Media disconnected