Can anyone verify either of these resolutions? I have almost the same issue but I'm trying to run the "Detect and Repair" function in MS Office Picture Manager 2010. This is the entire error I receive: "The windows installer service could not be accessed. this can occur if the windows installer is not correctly installed. contact your support personel for assistance."
Here is the event log:
"Faulting application name: msiexec.exe, version: 5.0.7600.16385, time stamp: 0x4a5bc7bd
Faulting module name: msvcrt.dll, version: 7.0.7600.16385, time stamp: 0x4a5bdfbe
Exception code: 0xc0000005Fault offset: 0x0000000000003821
Faulting process id: 0x16f0
Faulting application start time: 0x01cb376f6da90e19
Faulting application path: C:\Windows\system32\msiexec.exe
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: 0b77387a-a363-11df-a68e-00269edfc55d"
HP Pavillion dv7 Notebook PC: Windows 7 Home Premium x64
I'd really like to get this resolved and put the answer out there for everyone to see. Seems to be quite a few of us out there with this annoying error!