System Error, Exception Access Violation, ExceptionCode: C0000005, ExceptionFlags: 0, ExceptionAddress: 00B79B9C, NumberParameters: 2, Startup Address: 00415250, Offset of Exception: 0076494C

I am using Wilcom ES Designer. System Error, Exception Access Violation, ExceptionCode: C0000005, ExceptionFlags: 0, ExceptionAddress: 00B79B9C, NumberParameters: 2, Startup Address: 00415250, Offset of Exception: 0076494C. I get this error during boot-up.
Answer
Answer

Hello ToolBoxTony,

After looking at the Wilcom website, I didn't see any information specificing that Wilcom ES Designer is compatible with Windows 7.
You might try Compatibilty mode and see that will help to get your software up and running.

 

If the program is not compatible, then you may try to install and run the program in compatibility mode.

Use the following steps:

1)   Right click on the Program

2)   Click on Properties

3)   Click on Compatibility tab

4)   Select Run this program in compatibility mode and select Windows Vista or whatever operating system the program was running successfully.

 

 

Refer to the link here: Make older programs run in this version of Windows

http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

 

If the compatibility is not successful, then try and runthe Program Compatibility troubleshooter:

 

1.    Open the Program Compatibility troubleshooter by clicking theStart button.

Then click Control Panel. In the search box, type troubleshooter, and then clickTroubleshooting. Under Programs, clickRun programs made for previous versions of Windows.

2.    Follow the instructions in the troubleshooter.

If you cannot install a program, insert the installation disc for the program and, using the troubleshooter, browse to the program's setup file, usually called Setup.exe, Install.exe, or something similar. The troubleshooter is not designed to work on programs that have an .msi file name extension.

 

 

If you run Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and execute your software in Windows XP.

 

If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com) or any other 3<sup>rd</sup> party virtualization software and install a separate copy of Windows XP (either Home Edition or Professional) for that purpose.You can find virtualization software free of charge that will run on Windows 7 Home Premium.

 

 

Hope this helps.

 

Sincerely,


Marilyn
Microsoft Answers Support Engineer
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Last updated June 6, 2020 Views 21,257 Applies to: