Question

Q: Sony PMB "browser has stopped working" This thread is locked from future replies

I recently purchased a Sony camera (model DSC-HX9V) and installed the Sony software (PMB) that came with the camera. I can't run the software after installation because it crashes after a few seconds, giving me this error message: "browser has stopped working." I uninstalled and reinstalled the software, with the same results.

My OS is Windows 7 Professional 64 bit.

If anyone can help, I would be most grateful. Thank you.

Answer

A:

I contacted Sony support and they sent me to this site with detailed instructions on how to resolve the issue: http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1016267

Following their instructions will take a while, so I don't yet know if my issue will be resolved, but I thought it would be useful to share the link at once.
not a geek, just trying to figure out things

Did this solve your problem?

Sorry this didn't help.

12 people were helped by this reply



 
Question Info

Views: 11,617 Last updated: April 10, 2018 Applies to: