Starting your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game or program. This kind of startup is known as a "Clean boot."
Note: To return your computer to a Normal startup mode, follow these steps:
a. Click Start in the Start Search box.
b. Type msconfig, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.
c. On the General tab, click Normal Startup - load all device drivers and services, and then clickOK.
d. When you are prompted, click Restart.
Thanks and Regards Umesh P - Microsoft Support.
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The issue is related to video card drivers. When the proper drivers are not installed, Windows reverts to the default drivers, which provide choppy movement during certain motions, such as scrolling in Internet Explorer. Installing the proper drivers fixes
the problem as soon as the computer has been restarted.
You can go to the manufacturer of your video card and download the most current video driver for Windows 7.
Please reply back and let us know if this has helped to fix your issue.
Hi Guys - I think this is the same as my problem - "Vertical scrolling problem Windows 7" - can any nice friendly helpful Microsoft guys out there help with this? I am fully up-to-date with all my drivers, Windows, antivirus etc. (I run W7 SP1) and
I still get it in safe mode on clean boot etc. I see similar posts on other forums, mostly jumping to bottom but some jump to top.
HP (my laptop vendor) want me to do a factory reset which means I lose all my data and programs (not nice), but I have to suspect that when I do that and then do a Windows update and apply all the windows updates it will revert and I will have wasted
xxx hours of my time. UK Microsoft staff - I will visit you and buy you a drink of your choice if you get me a fix!