Script error in a CHM file

Hello,

I have a CHM file of Q&A. On the bottom of each question there is an hyperlink to the answer, but when I click on it I get this message: 
http://imgur.com/XvTF9

I cannot see the answer either if I click "yes" or "no". 

I'm running Windows 7 Home Premium. 

Thank you for your help in advance.
 

Question Info


Last updated August 2, 2019 Views 1,730 Applies to:

Hi Tomchook,

 

Thank you for choosing Microsoft Community!

 

From your issue description I understand that, you are receiving script errors when opening hyperlinks. Don’t worry; we will certainly help you.

 

I would appreciate if you could answer the following questions:

 

1.    Which is your default browser?

2.    Which version of Internet Explorer are you using?

 

Let’s set internet Explorer as default browser.

 

Refer this link:

http://windows.microsoft.com/en-IN/internet-explorer/make-ie-default-browser#ie=ie-9

 

Also check this link: How to troubleshoot script errors in Internet Explorer

http://support.microsoft.com/kb/308260

 

Hope this will be helpful. If you still have further queries, please reply us and we will be happy to help you.

 

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm sorry, but none of these steps helped. I still get the exact same error. What is the next step? 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Can someone please help me?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Can anyone help? Nobody knows the answer or maybe I should repost?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi Tomchook,

 

I would appreciate if you could answer the following questions:

 

1. Which is your default browser?

2. Which version of Internet Explorer are you using?

3. Check if you can open the same link on a different computer?

If you use Internet Explorer, let's optimize Internet Explorer and check.

 

Refer to this link:

http://support.microsoft.com/kb/936213/no

 

Disclaimer:  Please note that running Reset Internet Explorer Settings will reset all user-defined settings including those set by installed extensions, toolbars, and other add-ons to IE Defaults. This includes all Security, Privacy, and Zone settings. Also this will clear browsing history, delete all temporary Internet Files, cookies, form data and especially all stored passwords.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.