Quickbooks qbregistration error. Intuit says it is in computer not software.

Has anyone had a problem trying to install QuickBooks Pro 2012.  I get the following error: " Error: QuickBooks has a problem in reading this registration file: qbregistration".  Have tried from the disc as well as Intuit on-line installer.  It verifies the license number but, gives me that error when I try and install.  Quickbooks support says that it isn't in the software but, won't tell me what to do as they want me to buy a service agreement  from them an allow them to access my computer to correct the install. 

Thanks
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Answer
Answer

Hi,


Are you able to install other programs?



I would suggest you to try the following methods and check if it helps.



Method 1:


Error: QuickBooks has a problem in reading this registration file: qbregistration.dat:   http://support.quickbooks.intuit.com/support/articles/SLN41019



Method 2:


Try to install the latest Microsoft Visual Basic C++ run-time components and then try to install QuickBooks.

How to obtain the Visual C++ 6.0 run-time components: http://support.microsoft.com/kb/259403



Method 2:


Place the computer in clean boot state and then check whether it helps.

How to troubleshoot problem by performing clean boot in Windows 7:
http://support.microsoft.com/kb/929135                                                                                                                       
Note: Once you are done with the troubleshooting, perform the steps from Step 7 to reset computer as usual.

 

If the Methods did not help, then it would be better to post the same question in the Intuit community (QuickBooks forum).

QuickBooks Installation, Update & Conversion:  http://community.intuit.com/category/quickbooks-installation-update-conversion


Hope it helps.

 

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Last updated August 11, 2021 Views 1,912 Applies to: