Notepad crashes in Windows 7 when "saving as"

Using Windows 7 Home Premium. Done an upgrade from Vista.

When I open notepad and want to save it, there is no problem.

But when I use "save as" I get message "notepad has stopped working"

What can I do to solve this problem?


|
Answer
Answer

Hi billy0_00_0,

Welcome to Microsoft Answers community.

You may check for the error messages in event viewer. Post back the exact error messages so that we can help you better.

Open Event Viewer
 
Event Viewer is a tool that displays detailed information about significant events (for example, programs that don't start as expected or updates that are downloaded automatically) on your computer. Event Viewer can be helpful when troubleshooting problems and errors with Windows and other programs.
 
Open Event Viewer by clicking the Start button, clicking Control Panel, clicking System and Security, clicking Administrative Tools, and then double-clicking Event Viewer. If you're prompted for an administrator password or confirmation, type the password or provide confirmation
 
For more details on event logs, refer the link below:
 
What information appears in event logs (Event Viewer)?
http://windows.microsoft.com/en-us/windows7/What-information-appears-in-event-logs-Event-Viewer
 
Method 1:

Perform SFC scan on your computer.

   1.      Click Start, click All Programs, click Accessories, right-click Command Prompt, and select Run as Administrator.

   2.      Click Continue or supply Administrator credentials if prompted.

   3.      In the Command Prompt window type the following, and press Enter:

   sfc /scannow

   4.      You should see the following on-screen messages:

 

   Beginning the system scan. This process will take some time.

   Beginning verification phase of system scan.

   Verification % complete.

 

   5.      Once the scan has completed you will receive an onscreen message resembling one of the following:

…  found no integrity violations

…  found corruption but repaired it

…  found corruption that it could not repair

 

For more information visit website   http://support.microsoft.com/kb/936212 

Method 2:

Try creating a new user profile and check if problem persists.

To create a new profile, you must first create a new user account. When the account is created, a profile will also be created.
1.  Open User Accounts by clicking the Start button , clicking Control Panel, clicking User Accounts and Family Safety (or clicking User Accounts, if you are connected to a network domain), and then clicking User Accounts.

2.  Click Manage another account.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

3.  Click Create a new account.

4.  Type the name you want to give the user account, click an account type, and then click Create Account.

To copy files to the new user profile

 After you create the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to complete these steps, including the new account you just created.
 
1.  Log on as a user other than the new user you just created or the user that you want to copy files from.

2.  Open Documents by clicking the Start button , and then clicking Documents.

3.  Click the Tools menu, and then click Folder Options.

If you don't see the Tools menu, press ALT.

4.  Click the View tab, click Show hidden files and folders, clear the Hide protected operating system files check box, and then click OK.

5.  Locate the C:\Users\Old_Username folder, where C is the drive that Windows is installed, and Old_Username is the name of the profile you want to copy files from.

6.  Select all of the files and folders in this folder, except the following files:
• Ntuser.dat
• Ntuser.dat.log
• Ntuser.ini

7.  Click the Edit menu, and then click Copy.
If you don't see the Edit menu, press ALT.

8.  Locate the C:\Users\New_Username folder, where C is the drive that Windows is installed, and New_Username is the name of the new user profile you created.

9.  Click the Edit menu, and then click Paste.
If you don't see the Edit menu, press ALT.

10.  Log off, and then log back on as the new user.

For more information http://windows.microsoft.com/en-US/windows7/Create-a-user-account

Hope this information is helpful.
Let me know if this worked.
 
Thanks and Regards:
Umesh P - Microsoft Support

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated July 2, 2018 Views 7,998 Applies to: