Matlab 2012a installing Problem, getting error "A fatal error has been detected by the Java Runtime Environment EXCEPTION_ACCESS_VIOLATION"

Hello
I've Tried to installed MATLAB2012a , But each Time I got a error log file , named "hs_err_pid4068.log" or sth like that ...
this file contains :
#
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000770bec75, pid=4068, tid=980
#
# JRE version: 6.0_17-b04
# Java VM: Java HotSpot(TM) 64-Bit Server VM (14.3-b01 mixed mode windows-amd64 )
# Problematic frame:
# C  [ntdll.dll+0x4ec75]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

---------------  T H R E A D  ---------------

Current thread (0x00000000008fb000):  JavaThread "main" [_thread_in_Java, id=980, stack(0x0000000000030000,0x0000000000130000)]

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff

Registers:
EAX=0x000000000011bdf8, EBX=0x0000000000000002, ECX=0x000000000011bec8, EDX=0x000000000011be38
ESP=0x000000000011bde8, EBP=0x000007fee74f1ae0, ESI=0x0000000000000020, EDI=0x0000000000000000
EIP=0x00000000770bec75, EFLAGS=0x0000000000010202

Top of Stack: (sp=0x000000000011bde8)
0x000000000011bde8:   0000000000000202 0000000077077549
0x000000000011bdf8:   000007fffffdd000 0000000005b5e3a0
0x000000000011be08:   000000007899a566 00000000008fbb50
0x000000000011be18:   0000000000000002 000000002ce70180
0x000000000011be28:   000000002cd9aa20 0000000000000000
0x000000000011be38:   0000000000130000 000000000010b000
0x000000000011be48:   00000000063b2b20 0000000200000002
0x000000000011be58:   000000002ce7b7d0 000000002d65e680
0x000000000011be68:   000000000011c670 0000000002a994f0
0x000000000011be78:   0000000002a99010 0000000000000000
0x000000000011be88:   000000000011c748 000000000011c670
0x000000000011be98:   000000000011c640 0000000002a56f7a
0x000000000011bea8:   0000000002a56f10 0000000000000000
0x000000000011beb8:   0000000000000000 000000000011c640
0x000000000011bec8:   000000000011c6e0 0000000002a25969
0x000000000011bed8:   0000000002a24e90 0000000000000000 

Instructions: (pc=0x00000000770bec75)
0x00000000770bec65:   00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00
0x00000000770bec75:   0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29 


Stack: [0x0000000000030000,0x0000000000130000],  sp=0x000000000011bde8,  free space=943k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [ntdll.dll+0x4ec75]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v  blob 0x0000000002a57039
j  java.lang.AbstractStringBuilder.append(Ljava/lang/String;)Ljava/lang/AbstractStringBuilder;+1
j  java.lang.StringBuilder.append(Ljava/lang/String;)Ljava/lang/StringBuilder;+2
j  javax.swing.JRootPane.createGlassPane()Ljava/awt/Component;+20
j  javax.swing.JRootPane.<init>()V+11
j  javax.swing.JFrame.createRootPane()Ljavax/swing/JRootPane;+4
j  javax.swing.JFrame.frameInit()V+16
j  javax.swing.JFrame.<init>()V+20
j  com.mathworks.wizard.ui.UIModule.provideJFrame()Ljavax/swing/JFrame;+4
v  ~StubRoutines::call_stub
j  sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+0
j  sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+87
j  sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+6
j  java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+161
j  com.google.inject.internal.ProviderMethod.get()Ljava/lang/Object;+57
j  com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18
j  com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62
j  com.google.inject.ProviderToInternalFactoryAdapter.get()Ljava/lang/Object;+21
j  com.google.inject.Scopes$1$1.get()Ljava/lang/Object;+24
j  com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.SingleParameterInjector.inject(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+25
j  com.google.inject.SingleParameterInjector.getAll(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;[Lcom/google/inject/SingleParameterInjector;)[Ljava/lang/Object;+48
j  com.google.inject.ConstructorInjector.construct(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Ljava/lang/Class;)Ljava/lang/Object;+49
j  com.google.inject.ConstructorBindingImpl$Factory.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+30
j  com.google.inject.FactoryProxy.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18
j  com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62
j  com.google.inject.ProviderToInternalFactoryAdapter.get()Ljava/lang/Object;+21
j  com.google.inject.Scopes$1$1.get()Ljava/lang/Object;+24
j  com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.InjectorImpl$4$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+30
j  com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62
j  com.google.inject.InjectorImpl$4.get()Ljava/lang/Object;+25
j  com.google.inject.spi.ProviderLookup$1.get()Ljava/lang/Object;+27
j  com.google.inject.spi.ProviderLookup$1.get()Ljava/lang/Object;+27
j  com.google.inject.internal.ProviderMethod.get()Ljava/lang/Object;+36
j  com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18
j  com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62
j  com.google.inject.ProviderToInternalFactoryAdapter.get()Ljava/lang/Object;+21
j  com.google.inject.Scopes$1$1.get()Ljava/lang/Object;+24
j  com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.SingleParameterInjector.inject(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+25
j  com.google.inject.SingleParameterInjector.getAll(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;[Lcom/google/inject/SingleParameterInjector;)[Ljava/lang/Object;+48
j  com.google.inject.ConstructorInjector.construct(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Ljava/lang/Class;)Ljava/lang/Object;+49
j  com.google.inject.ConstructorBindingImpl$Factory.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+30
j  com.google.inject.FactoryProxy.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.ProviderToInternalFactoryAdapter$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+18
j  com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+62
j  com.google.inject.ProviderToInternalFactoryAdapter.get()Ljava/lang/Object;+21
j  com.google.inject.Scopes$1$1.get()Ljava/lang/Object;+24
j  com.google.inject.InternalFactoryToProviderAdapter.get(Lcom/google/inject/internal/Errors;Lcom/google/inject/internal/InternalContext;Lcom/google/inject/spi/Dependency;)Ljava/lang/Object;+14
j  com.google.inject.InjectorImpl$4$1.call(Lcom/google/inject/internal/InternalContext;)Ljava/lang/Object;+30
j  com.google.inject.InjectorImpl.callInContext(Lcom/google/inject/ContextualCallable;)Ljava/lang/Object;+34
j  com.google.inject.InjectorImpl$4.get()Ljava/lang/Object;+25
j  com.google.inject.InjectorImpl.getInstance(Ljava/lang/Class;)Ljava/lang/Object;+5
j  com.mathworks.wizard.WizardLauncher.startWizard(Lcom/mathworks/instutil/logging/AppLogger;Ljava/util/Properties;[Lcom/google/inject/Module;)Lcom/mathworks/wizard/ExitHandler;+132
j  com.mathworks.wizard.WizardLauncher.start([Ljava/lang/String;[Lcom/google/inject/Module;)Lcom/mathworks/wizard/ExitHandler;+93
j  com.mathworks.wizard.AbstractLauncher.launch(Ljava/util/Collection;[Lcom/google/inject/Module;)V+44
j  com.mathworks.wizard.AbstractLauncher.launchStandalone([Ljava/lang/String;[Lcom/google/inject/Module;)V+53
j  com.mathworks.professionalinstaller.Launcher.main([Ljava/lang/String;)V+14
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x000000002c2f1800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=4344, stack(0x000000002e690000,0x000000002e790000)]
  0x000000002c204800 JavaThread "AWT-Shutdown" [_thread_blocked, id=2712, stack(0x000000002e590000,0x000000002e690000)]
  0x000000002ce23800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4108, stack(0x000000002e480000,0x000000002e580000)]
  0x000000002cb6f800 JavaThread "com.google.inject.internal.Finalizer" daemon [_thread_blocked, id=4848, stack(0x000000002e120000,0x000000002e220000)]
  0x000000002bf72000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3348, stack(0x000000002c750000,0x000000002c850000)]
  0x000000002bf62800 JavaThread "CompilerThread1" daemon [_thread_blocked, id=3916, stack(0x000000002c650000,0x000000002c750000)]
  0x000000002bf5e800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3912, stack(0x000000002c550000,0x000000002c650000)]
  0x000000002bf5b800 JavaThread "Attach Listener" daemon [_thread_blocked, id=4864, stack(0x000000002c450000,0x000000002c550000)]
  0x000000002bf5b000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=592, stack(0x000000002c350000,0x000000002c450000)]
  0x000000002bcd3000 JavaThread "Finalizer" daemon [_thread_blocked, id=404, stack(0x000000002be50000,0x000000002bf50000)]
  0x000000002bccd000 JavaThread "Reference Handler" daemon [_thread_blocked, id=3136, stack(0x000000002bd50000,0x000000002be50000)]
=>0x00000000008fb000 JavaThread "main" [_thread_in_Java, id=980, stack(0x0000000000030000,0x0000000000130000)]

Other Threads:
  0x000000002bcc2800 VMThread [stack: 0x000000002b9c0000,0x000000002bac0000] [id=3352]
  0x000000002bf75000 WatcherThread [stack: 0x000000002c850000,0x000000002c950000] [id=2456]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 PSYoungGen      total 6784K, used 2511K [0x0000000020440000, 0x0000000020be0000, 0x000000002aee0000)
  eden space 5760K, 28% used [0x0000000020440000,0x00000000205dbd80,0x00000000209e0000)
  from space 1024K, 84% used [0x0000000020ae0000,0x0000000020bb8000,0x0000000020be0000)
  to   space 1024K, 0% used [0x00000000209e0000,0x00000000209e0000,0x0000000020ae0000)
 PSOldGen        total 5312K, used 952K [0x000000000aee0000, 0x000000000b410000, 0x0000000020440000)
  object space 5312K, 17% used [0x000000000aee0000,0x000000000afce0d8,0x000000000b410000)
 PSPermGen       total 21248K, used 13385K [0x0000000005ae0000, 0x0000000006fa0000, 0x000000000aee0000)
  object space 21248K, 62% used [0x0000000005ae0000,0x00000000067f2568,0x0000000006fa0000)

Dynamic libraries:
0x0000000140000000 - 0x000000014004a000 h:\matl12aw\bin\win64\setup.exe
0x0000000077070000 - 0x000000007721c000 C:\Windows\SYSTEM32\ntdll.dll
0x0000000076a90000 - 0x0000000076baf000 C:\Windows\system32\kernel32.dll
0x000007fefd840000 - 0x000007fefd8ac000 C:\Windows\system32\KERNELBASE.dll
0x000007fee7910000 - 0x000007fee79c9000 h:\matl12aw\bin\win64\java_launcher.dll
0x000007feff2b0000 - 0x000007feff321000 C:\Windows\system32\SHLWAPI.dll
0x000007fefe070000 - 0x000007fefe0d7000 C:\Windows\system32\GDI32.dll
0x0000000076990000 - 0x0000000076a8a000 C:\Windows\system32\USER32.dll
0x000007fefde50000 - 0x000007fefde5e000 C:\Windows\system32\LPK.dll
0x000007fefe0e0000 - 0x000007fefe1aa000 C:\Windows\system32\USP10.dll
0x000007fefe230000 - 0x000007fefe2cf000 C:\Windows\system32\msvcrt.dll
0x000007fefc600000 - 0x000007fefc60c000 C:\Windows\system32\VERSION.dll
0x000007fefe520000 - 0x000007feff2a7000 C:\Windows\system32\SHELL32.dll
0x000007fefd370000 - 0x000007fefd3c7000 C:\Windows\system32\apphelp.dll
0x000007fee8d90000 - 0x000007fee8dea000 C:\Windows\AppPatch\AppPatch64\AcLayers.DLL
0x000007fef6ef0000 - 0x000007fef6f60000 C:\Windows\system32\WINSPOOL.DRV
0x000007fef4710000 - 0x000007fef4728000 C:\Windows\system32\MPR.dll
0x000007fefde60000 - 0x000007fefdf8e000 C:\Windows\system32\RPCRT4.dll
0x000007fee74a0000 - 0x000007fee7907000 C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL
0x000007fee8d30000 - 0x000007fee8d81000 C:\Windows\AppPatch\AppPatch64\AcGenral.DLL
0x000007fefd340000 - 0x000007fefd365000 C:\Windows\system32\SspiCli.dll
0x000007fefda90000 - 0x000007fefdc92000 C:\Windows\system32\ole32.dll
0x0000000071d70000 - 0x0000000071d73000 C:\Windows\system32\sfc.dll
0x000007fef66f0000 - 0x000007fef6700000 C:\Windows\system32\sfc_os.DLL
0x000007fefc830000 - 0x000007fefc84e000 C:\Windows\system32\USERENV.dll
0x000007fefd4e0000 - 0x000007fefd4ef000 C:\Windows\system32\profapi.dll
0x000007fefb5f0000 - 0x000007fefb608000 C:\Windows\system32\dwmapi.dll
0x000007fefdd70000 - 0x000007fefde4b000 C:\Windows\system32\ADVAPI32.dll
0x000007fefe1b0000 - 0x000007fefe1cf000 C:\Windows\SYSTEM32\sechost.dll
0x000007fefdd40000 - 0x000007fefdd6e000 C:\Windows\system32\IMM32.DLL
0x000007fefe2d0000 - 0x000007fefe3d9000 C:\Windows\system32\MSCTF.dll
0x000007fefba10000 - 0x000007fefba66000 C:\Windows\system32\uxtheme.dll
0x0000000078870000 - 0x0000000078ecd000 h:\matl12aw\sys\java\jre\win64\jre\bin\server\jvm.dll
0x000007fefba70000 - 0x000007fefbaab000 C:\Windows\system32\WINMM.dll
0x000000007a440000 - 0x000000007a44e000 h:\matl12aw\sys\java\jre\win64\jre\bin\verify.dll
0x000000007a070000 - 0x000000007a097000 h:\matl12aw\sys\java\jre\win64\jre\bin\java.dll
0x000000007a540000 - 0x000000007a54a000 h:\matl12aw\sys\java\jre\win64\jre\bin\hpi.dll
0x000007fefd3d0000 - 0x000007fefd3df000 C:\Windows\system32\CRYPTBASE.dll
0x0000000077240000 - 0x0000000077247000 C:\Windows\system32\PSAPI.DLL
0x000000007a370000 - 0x000000007a382000 h:\matl12aw\sys\java\jre\win64\jre\bin\zip.dll
0x000007fefdca0000 - 0x000007fefdd39000 C:\Windows\system32\CLBCatQ.DLL
0x000007fefdf90000 - 0x000007fefe067000 C:\Windows\system32\OLEAUT32.dll
0x000000007a230000 - 0x000000007a247000 H:\matl12aw\sys\java\jre\win64\jre\bin\net.dll
0x000007feff330000 - 0x000007feff37d000 C:\Windows\system32\WS2_32.dll
0x000007fefe1d0000 - 0x000007fefe1d8000 C:\Windows\system32\NSI.dll
0x000007fefcd10000 - 0x000007fefcd64000 C:\Windows\system32\mswsock.dll
0x000007fefcd00000 - 0x000007fefcd07000 C:\Windows\System32\wship6.dll
0x000000007a500000 - 0x000000007a50b000 H:\matl12aw\sys\java\jre\win64\jre\bin\nio.dll
0x0000000073150000 - 0x0000000073311000 H:\matl12aw\sys\java\jre\win64\jre\bin\awt.dll
0x000007fef6f60000 - 0x000007fef7000000 C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7600.16661_none_a44e1fc257f685f6\comctl32.dll
0x0000000075b90000 - 0x0000000075bfb000 H:\matl12aw\sys\java\jre\win64\jre\bin\fontmanager.dll

VM Arguments:
jvm_args: -Djava.ext.dirs=h:\matl12aw\sys\java\jre\win64\jre\\lib\ext;h:\matl12aw\java\jar;h:\matl12aw\java\jarext;h:\matl12aw\java\jarext\axis2;h:\matl12aw\java\jarext\guice;h:\matl12aw\java\jarext\webservices vfprintf -Xmx512m 
java_command: <unknown>
Launcher Type: generic

Environment Variables:
PATH=h:\matl12aw\bin\win64;C:\Program Files (x86)\HP SimplePass 2011\;C:\Program Files (x86)\HP SimplePass 2011\x64;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
USERNAME=Roozbeh
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 42 Stepping 7, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows Vista Build 6000 

CPU:total 8 (8 cores per cpu, 2 threads per core) family 6 model 42 stepping 7, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, ht

Memory: 4k page, physical 6238064k(4410380k free), swap 12474228k(10364196k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (14.3-b01) for windows-amd64 JRE (1.6.0_17-b04), built on Oct 11 2009 00:46:08 by "java_re" with MS VC++ 8.0

time: Tue Oct 09 09:28:59 2012
elapsed time: 1 seconds


I would pleased if you can help me
best regards
 

Question Info


Last updated January 18, 2019 Views 7,583 Applies to:
Answer
Answer

Error 0xc0000005 is very often (but not always) an access permissions type of problem.

 

 

Try right-clicking on the actual Setup.exe and selecting the "Run As Administrator" option?  Do so even if your user is an Admin.

 

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/default.aspx/kb/929135

 

 

 

Have you tried cleaning out your Temp folder, you can do it by typing %temp% in the Start Menu RUN box.  This will open your Temp folder, there you can delete everything that Windows will allow you to do so.

It may be necessary to show Both Hidden and System Files, and also to uncheck "Hide known file types" in Control Panel/ Folder Options/ View, to navigate to the mentioned Temp location.


 

 

This example might or might not work for you with your program it uses the built-in Administrator account to perform the install?

"It seems that the "Run as administrator" command only gives you some administrative privileges, and they're not enough to install Java (and OpenOffice, by association). In order to get around this, you need to actually log into the built-in administrator. Open a command prompt with admin rights by clicking start, typing cmd into the search/run box, and hitting CTRL-SHIFT-ENTER. At the prompt, type:

net user administrator /active:yes

Then log out of your regular account and back in as the built-in administrator, where you might be able to install the program. When you're done, log back into your regular account and, for security purposes, disable the built-in administrator account using:

net user administrator /active:no "

 

 

How to Open a Elevated Command Prompt in Windows 7
http://www.sevenforums.com/tutorials/783-elevated-command-prompt.html

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