Itunes installation error: Windows Error code 5

windows error 5
when i try to download i tunes near the end of the instlatin i get error 2 windows error code 5.

what does this mean?   

 

Question Info


Last updated November 2, 2018 Views 11,473 Applies to:
Answer
Answer

HI,

Are you the administrator on the computer?

Error 5: Access is Denied means that you do not have permissions to install the program.

Try to install the program as an administrator and check if it helps.

Right click on the iTunes installation file and select “Run as Administrator”.

If that doesn’t help, then remove iTunes completely and reinstall it. Download the latest version iTunes for Windows 7.

Refer this link for help:

Removing and reinstalling iTunes on Windows 7:
http://support.apple.com/kb/ht1923



Regards,
Afzal-Microsoft Support.
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