itunes and windows 7 64 bit issues

I have three computers all windows 7 and 64 bit.  On one Iinstall ituens 64 bit from latest apple site and it installs then says that the software needed to communicate with mobile devices was not installed.  I have done complete uninstall of all apple items and udated all usb drivers and ipod drivers no avail

Second computer same 64 bit installer and it says that the version is for 32.  I have icons and files but when i attempt to uninstall it gives me message that I need 64 bit version to even uninstall the programs. 

I have read all the links everywhere and it appears that there is no real solution to get itunes to work.




Question Info

Last updated April 24, 2020 Views 1,476 Applies to:

Have you tried right-clicking on the shortcut to the program, or the .exe, and selecting the "Run As Administrator" option?  Do so even if your user is an Admin.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

Have you tried cleaning out your Temp folder, you can do it by typing %temp% in the Start Menu RUN box.  This will open your Temp folder, there you can delete everything that Windows will allow you to do so.

It may be necessary to show Both Hidden and System Files, and also to uncheck "Hide known file types" in Control Panel/ Folder Options/ View, to navigate to the mentioned Temp location.

This example might or might not work for you with your program?

"It seems that the "Run as administrator" command only gives you some administrative privileges, and they're not enough to install Java (and OpenOffice, by association). In order to get around this, you need to actually log into an administrator. Open a command prompt with admin rights by clicking start, typing cmd into the search/run box, and hitting CTRL-SHIFT-ENTER. At the prompt, type:

net user administrator /active:yes

Then log out of your regular account and back in as the administrator, where you should be able to install the program. When you're done, log back into your regular account and, for security purposes, disable the administrator account using:

net user administrator /active:no "


Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

64-bit download

If you have problems access Registry Keys see this.

iTunes update failed to reinstall on 64-bit Windows 7 Home Premium


Have you tried the Itunes forum to see if there are any similar stories there?
iTunes for Windows

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